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“Great hotel” 5 of 5 stars
Review of The Leela Palace New Delhi

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The Leela Palace New Delhi
5.0 of 5 Hotel   |   Diplomatic Enclave | Chanakyapuri, New Delhi 110023, India   |  
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KAMAL for Ladies Guest
Ranked #1 of 608 Hotels in New Delhi
Heerenveen, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great hotel”
5 of 5 stars Reviewed September 3, 2011 via mobile

Had a great business stay. Great rooms. Internet was reasonably fast, not great. Perfect bathroom, fresh pastry and fruit daily and lovely staff!

  • Stayed March 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,089 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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Houston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2011

Every employee greeted me and made me feel at home for my week long stay at the Leela Palace. Every meal at the Leela Palace was delicious. So far they have opened four out of five of their restaurants. The deluxe room I stayed in was beautiful and funtional. If you are visiting Delhi, you must stay here!

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2011

We usually stay at Taj or Oberoi properties when in India, but the Leela Palace ND exceeded expectations in all departments. From the staff who greet you at the entrance and offer to help with your shopping bags to the personal butler who supplies sweets, chocolates and cookies, this hotels treats you like royalty! A truly luxurious experience

Stayed August 2011, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2011

We have stayed in many luxury hotels and in fact in four others in India and this one was absolutely amazing.

So the reasonyour reading this is to ensure that you won't be dissappointed. Please take it from us that you won't!!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 21, 2011

The hotel is brand spanking new and has flashy rooms.

The rooms are well decorated and the mini bar is very well stocked. The bathrooms have the new mirror image TVs installed which unfortunately are incorrectly installed as one can not watch the TV clearly from within the bath. The TV is controlled via an iPod touch and has free in house movies which was a good treat.

No free WiFi is absolutely ridiculous in this day and age. WiFi should be like a TV, standard issue in all hotels.

F&B was good and the breakfast spread in the morning was nice.

The only downer is that Middle Eastern tourist must be weary as staff is slightly racist towards "muslim" looking people. My Qatari colleague who stayed with me faced horrible service while westerners were always served on hands and knees.

Also, managers at F&B outlets with the black coats - stop walking around strutting your uniform, concentrate on service, you look like fools.

6/10 experience

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamir_Kobrin, General Manager at The Leela Palace New Delhi, responded to this review, August 30, 2011
I thank you for the contribution and feedback. Your comments are taken in a constructive manner and will be studied and improved upon. I am sincerely sorry that your experience was not an exceptional one and we do hope that you will give us the opportunity to welcome you again in the future to capitalize on the improvements.
My managers and I strive to excellence and look at constantly improving the standards and service we extend to your guests, whoever they are.

Tamir Kobrin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 21, 2011

I just came back from a 6 day stay and must say that everything was phenomenal. Rooms were as modern as in Vegas and the service was trained at its best. Three things that must be improved are.
1. The doors slam very loud at night from the rooms next door.
2.There is no hairdresser in the hotel.
3.The television makes a very loud sound when turned off.

Despite those small issues I was really satisfied.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 19, 2011

I have stayed at the Oberoi and Shangri-La in Delhi. The Leela Palace surpasses in every area. From the moment your arrive to the time you leave the hotel is 5+ stars. Restaurant service and food is 5 star. The hotel is incrediblely clean, the staff is always pleasant and helpful, the rooms and bathrooms are beautiful, the hotel itself is beautiful with the high ceilings and design, and much more.

This is an expensive hotel the value is matched. You will not be disappointed.

Room Tip: Email the hotel for the best rates. They are willing to negotiate.
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  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Leela Palace New Delhi

Address: Diplomatic Enclave | Chanakyapuri, New Delhi 110023, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in New Delhi
#1 Business Hotel in New Delhi
#1 Family Hotel in New Delhi
#1 Romantic Hotel in New Delhi
#1 Spa Hotel in New Delhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Leela Palace New Delhi 5*
Number of rooms: 254
Official Description (provided by the hotel):
The Leela Palace New Delhi at Chanakyapuri is located in the exclusive Diplomatic Enclave and has room sizes starting from 520 Sq ft. The hotel is close to the seat of government and houses four specialty restaurants and three bars, a multilevel spa with a fully equipped fitness center and the city's only rooftop temperature-controlled swimming pool. The hotel offers complimentary broadband access of 10 mbps for its club guests along with breakfast, five complimentary food & beverage presentations round the clock, round trip airport transfers by a BMW fleet and complimentary use of meeting rooms upto 2 hours. ... more   less 
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Also Known As:
The Leela Palace New Delhi Hotel New Delhi

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