This review is only for the new outlet of Punjab Grill in DLF Phase 4 Gurgaon near Galleria. We decided to check out the place on Wednesday but the only mistake we made was to use a deal they had advertised on Groupon. The deal has a set menu with unlimited mocktails. I'm guessing they advertised this deal to popularize the new outlet but the management of this place didn't want guests to "screw them" by eating/drinking A LOT.
The restaurant staff's attitude was disgusting, they were monitoring what we ate and how soon we ate, they changed the terms of the deal arbitrarily saying this is what their management told them to do inspite of the groupon voucher clearly stating otherwise. The food portions were not well cooked, given to us in one bunch instead of being served properly, and also smaller as compared to non groupon guests. The starters were barely on our table when the manager instructed the server to ask us to for our main course order who duly stood on our head till we ordered the mains.
It was a pathetic overall experience being treated like second class citizens because we used a stupid groupon voucher.
As for the food quality, it was nothing to rave about. I have had much better food at Pind Baluchi and their pricing is atleast 30% lower than Punjab Grill. The servers only appear charming upfront but give them an opportunity and they will hassle you to the best of their abilities.
All in all, this is one place I would suggest you to avoid!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.