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“Horrific is an understatement...” 1 of 5 stars
Review of The White Klove

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The White Klove
3.0 of 5 Hotel   |   1563 Laxmi Naraya Street, Near Imperial Cinema | Behind Ramakrishna Metro Station Panchkuian Road, New Delhi 110055, India   |  
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Ranked #143 of 626 Hotels in New Delhi
Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Horrific is an understatement...”
1 of 5 stars Reviewed December 4, 2012

Let me start by saying that I'm not the sort of person who complains about something unless seriously pushed to do so.

It's one of those times when you decide to deviate from your preferred hotel brand and try something new - on a recent visit to New Delhi, my girlfriend and I chose to stay at the White Klove. We consulted Trip Advisor prior to booking and received mixed reviews about the place, and were warned that the hotel's spa was under renovations.

I phoned the GM (I can't remember his name now!) and was assured that by the time I visited the spa would be ready for use. After a hectic tour of Udaipur, Jaipur and Agra, we just wanted to chill out in Delhi and pamper ourselves. Word of advice - NEVER fall for anything this hotel claims!

Pro's:
1. Proximity to RK Ashram Metro Station

Cons:
1. The rooms are filthy - we were shown 3 rooms and were disgusted by all ... two had dead cockroaches in them and curry stains all over the carpets. The bed covers smelled musty and were also stained (don't want to know with what!). None of the rooms had windows!!! After threatening to cancel our booking and find another hotel (it was 1AM at this point, we had been waiting to check in for an hour and a half), the manager on duty finally offered to "upgrade" our room free of charge. Tired and frustrated we accepted, and fortunately the new room wasn't ravaged by cockroaches or curry.
2. Staff attitude is horrible - it's almost like walking into a bureaucrat's office...! There isn't an iota of professionalism; but a laid-back, hands-in-the-air attitude which added to our despair.
3. Please do not eat the breakfast unless you're a pig that can stomach anything.

We spent minimal time at this hotel, using it only to sleep for a few hours each night. If you're in Delhi and have run out of options to stay, and White Klove is the only one left - take my advice, spend the night out on the streets .... much more charming perspective, and you won't waste 3,000 bucks.

IMPORTANT: The White Klove in New Delhi needs a serious healthy and safety inspection for the absolute disregard for hygiene, fire hazard safety measures and inadequacy of ventilation and air circulation in the rooms.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
    118
    56
    17
    22
    43
See reviews for
62
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed December 3, 2012

very good hotel for business traveler who would like to stay in central Delhi near connought place .Hotel is next to the metro station and very close to new Delhi railway station.it is was the only good boutique hotel with all facilities and the best was the free wifi connectivity in the rooms .i definitely recommend this hotel to every business traveler.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
4 of 5 stars Reviewed December 2, 2012

though my first experience with the hotel was not good but later on it was all good .i was waiting for the some one from the hotel to pick me up from the airport but i realized that the person was waiting for me on another gate .i complained at the hotel about it then hotel upgraded my room to another category which was premium but loved my stay at white klove delhi.even the breakfast was good .

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
1 review
3 of 5 stars Reviewed November 29, 2012

Today is the 4th day I am staying at this hotel. They did not clean the rooms since the past 2 days, provide drinking water, hand towels and that too despite at least 3-4 calls to their reception.
The food is good, but too oily and a bit on the expensive side. The hotel is located in a filthy place. The alcohol is expensive.

However, if you want to stay close to Connought Place, this is 15-30 mts by auto.

Overall, service is poor, rooms (luxury) are good, food is a tard expensive than it should be for such a place.

Room Tip: Rooms in the series of 200 are decent.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Krung Thep, Thailand
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2012

Namaste , warm welcome greeting of services at white klove , make me impressed to get staying there for my along trip staying, hotel place really cleanliness and on the room so clean also , really comfort to stay , and one thing i would loved although there has swimming pool and spa services :) hotel located in downtown its simply to connected to another place to take around , i'll give 5 stars for hotel

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa, Goa, India
1 review
5 of 5 stars Reviewed November 26, 2012

I was impressed by its photos and reviews on internet and booked it for our stay in New Delhi, and I found all the things as per my expectation on arrival. The Hotel is on excellent location near to the metro train and market area and convenient to reach all tourist places. Room was good too,room was spacious with extremely comfortable bed. the free breakfast was also up to the level , I did not use the swimming pool but it was nice to find it in budget hotel. I must compliment the staffs , they were very friendly and helpful specially who managed to take care of my room requests and making my stay memorable one.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frankfurt
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

I was on a budget travel, n I loved the hotel for what they offered. Excellent services, good food, comfy rooms. All in all a good hotel...
But while writing the review m surprised to c a couple of bad reviews. The staff was always so helpful.

I rather encountered a weird incident, where a customer was bargaining for a discount n threatened that if he didn't get it, he would write a bad review n bad month about the hotel, etc etc.

Whatever it is, I personally liked the hotel.thumbs up for this one

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The White Klove

Address: 1563 Laxmi Naraya Street, Near Imperial Cinema | Behind Ramakrishna Metro Station Panchkuian Road, New Delhi 110055, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #143 of 626 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The White Klove 3*
Number of rooms: 45
Official Description (provided by the hotel):
The White Klove is situated in close proximity to key areas. It is a 30-minute drive from the airport, 5-minutes from city center Caunaught Place. It is 15 minutes from the red fort and Jama masque. It is a very contemporary, stylish and a busy urban junction, the accommodations are models of refined luxury, personal touch and superior amenities and services. Moti mahal Rajputana restaurant is the perfect night. ... more   less 
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