I don't have any complaints about the hotel. I was in India in the summer, and while many people complain about having hot water, the problem was to have cool water to take a shower :D
The taxi driver had trouble finding the place, but apparently this is VERY common in New Delhi, according to the reviews I had read, so I didn't mind, just push the driver until he stops in front of the place. The rooms had a safe and an additional sliding lock from inside, which I read is recommend – in another hotel in Delhi, with electronic keys, someone simply opened the door when I was resting in the afternoon. Again, not the first to say this, most probably not the last.
The staff was very friendly, but IMH who cares, if the rest is bad. Breakfast was just ok, one type of fruit, one type of juice, and 4 types of Indian food. It was served in the room in 2 days of my stay, perhaps because of low occupancy.
The place is walking distance from metro station, and there rickshaws less than 50 meters from the hotel, so it's very easy to go around.
I booked through hotels.com, at the end I think it was a bit expensive, but it was a safe choice for the first nights in Delhi. Like other reviewers said, unless you're an experienced back packer with very low requirements for comfort and cleanliness, don't try to go cheap in India, you will be quickly disappointed: D Another reviewer said "standards equals to 5 star hotel", that's a quite an exaggeration, but I can recommend the hotel based on comfort, cleanliness and safety; these are the major issues I value.