This business hotel is set in amongst a complex of shopping malls, so it is convenient for those who wish to shop in air-conditioned comfort. It has the look of an office-block when you arrive and you have to get through all the security to get into the lobby, but the staff are pleasant and courteous about it all. Also on the subject of security, you need to use your room card in the lift to get to your floor (another person in the lift can't press the button of any other floor), so it would have been good to be issued with 2 room keys (as a couple) in case one person was in the room and the other downstairs (which happened to us).
Check-in and out was efficient. The rooms were a good size, very comfortable and equipped with everything you require, including good tea/coffee making facilities and excellent beds. The bathroom had a huge shower and good toiletries range, but strangely only 1 bathrobe for 2 people. Best not to look out the window as there is no view worth seeing. The hotel has a good fitness room and a nice rooftop pool (but it is really too hot to use it during the day as the concrete of the rooftop area holds in the heat).
The hotel served a delicious breakfast with an excellent variety of Eastern and Western foods, of great quality. Meals in the rill restaurant seemed a little expensive and unfortunately the hamburger my husband tried was not good, so perhaps the local food options are better. Service in the restaurant and bar was excellent at all times.
This is a really comfortable and pleasant hotel with very courteous, professional and pro-active service. It also feels a very safe area. It may not be in the best location for sightseeing but I am not sure anywhere is Delhi is very convenient, due to the horrendous traffic. I would recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your kind review and recommendation, my team and I are delighted that you and your husband enjoyed your recent stay with us.
We very much appreciate your positive feedback on your comfort level, our service delivery, facilities and breakfast spread. We are also pleased that you felt safe with us, something that is among our highest priorities. My team has taken note of your feedback on our hamburger and is confident of making significant improvements through our regular food reviews.
Do come and visit us again on your next visit to New Delhi, it would be our pleasure to welcome you back.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.