This was our first hotel of our two week holiday in India. We received a warm welcome from everyone. The staff were helpful and always greeting us with a smile. Compared to the other 5 star hotels we stayed (8 in total) the rooms were smaller. However, it was clean and very comfortable. You will need to use your key to access your floor in the lifts and at times the lifts were slow to arrive. With regards to the restaurant, they were extremely friendly and as we stayed for two nights they remembered us and greeted us by our names. We had one waiter, Amit who asked about our day and whether we enjoyed ourselves. Whatever you need they would accommodate, they want you to relax and enjoy yourselves. Breakfast was excellent, so many varieties, that I wanted to try everything. They remembered our tea order in the mornings, which was nice. The hotel is attached to the shopping mall which was good and small places to eat if you didn't fancy a full three / two course meal at the hotel. Would be happy to revisit again.