I checked in at this hotel on Jan19, 2013. Attitude of the staff at front desk was too lousy. The room was too small and bathroom had barely crawling space. Only standing shower and no emergency phone in washroom. Hotel corridors smelled of some insecticide. Ceiling had a big crack. No mini bar in room. Even the alarm clock was a very old model with no ipod dock (which is basic these days). I called up the front desk to inquire about the exchange rate for Dollar and was transferred to three different lines. No one had an idea that Cash rate and credit card rates are different.

Staff needs a major training and hotel needs big time upgrades.

I had stayed at Hilton Mayur Vihar the previous night with similar category of room and that was above expectation. I would never stay at this place again.

We stayed at The Hilton Garden Inn from Jan 19- 30 one member of the party was on business and the rest of the family were using it as a base for sight seeing.The rooms are immaculately clean and the service is fantastic. Breakfast is very good and the food in general offers a wide choice and is excellent. However one caveat , be very careful if you choose Sunday Brunch buffet - it is outrageously expensive.
The roof top swimming pool is lovely and the jacuzzi is heated - which in the winter time is very welcome.
We used the in house chauffeur service to go sightseeing and this was an amazing experience.We went by car to Agra for 5 days and the driver was with us the whole time.This cost a total of £200 which we felt was more than worth it to be safe as we were two women travelling alone.

We were on our trip to Delhi-Agra-Jaipur. We stayed 2 nights at Hilton at Saket. The rooms were comfortable but the misery started with realizing the room's airconditioning would not function as required - it would get too warm at night and despite reducing the temperature it would not make much difference. The hotel's technicials acknowledge and tried their best to fix it but by then we were ready to move on. Besides that the hotel's cable TV would not function and to get connected to wi-fi the IT manager had to come himself to our room - call the ISP provider, negotiate, provide ip addresses, etc to eventually get it detected. Uff!!

But then the pleasant part of the stay was the restaurant and lavish breakfast we were served. They have some very curteous and caring waiters/attendents at the restaurant. It was a pleasure being pampered by them. Thanks - specially to a guy called Pankaj!

The hotel is really good value for money, excellent for business travelers, comfortable rooms, exceptional service and well located.
The front desk could however, do with a revamp though. They can be really slow on the uptake and lack coordination with each other.
Beside that one dark spot, I'd stay again any time.