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“Friendly Service” 4 of 5 stars
Review of Piccadily Hotel New Delhi

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Piccadily Hotel New Delhi
5.0 of 5 Hotel   |   Janakpuri District Centre Complex, New Delhi 110058, India (Formerly Hilton New Delhi Janakpuri)   |  
Hotel amenities
Ranked #141 of 626 Hotels in New Delhi
New Delhi, India
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
“Friendly Service”
4 of 5 stars Reviewed June 8, 2013

We got there a very friendly Service at this Hilton. Typical Hilton, with a good and friendly Service. Pretty large Hotel and fast Service at CheckIn and CheckOut.
There was also two Meetings and the Employee did made all correct.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, June 12, 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for sharing your valuable feedback with us. We are delighted to hear that the services offerings provided by the hotel were able to meet your expectations.

We look forward to being of service to you again on your next trip to New Delhi.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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683 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
New Delhi, India
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 7, 2013

it is a nice (and classical) hilton hotel. it was a conference trip there and we had been booked for two nigts there. high class standard (typical hilton) and a very friendly service. Breakfast was nice and also the restaurant was goood, where we had been two times.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, June 12, 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for your valuable feedback regarding your recent stay at Hilton New Delhi/Janakpuri.

We are pleased to hear that your experience at the hotel was enjoyable. We greatly value feedback such as yours helps to further meet and exceed the expectations of our guests.

Sincerely, Rubal Chaudhry, General Manager
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delhi east
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

good to visit in hotel Hilton new Delhi its nice and very comfortable dine in coffee shop,,well elaborated buffet with multiple of choice food.....and in very affortable price..the location is also very gud if u r stay in delhi then metro is good choice to visit in this hotel as it is situated in janakpuri.......

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, June 7, 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you so much for your words of appreciation. I’m glad to know that you enjoyed your stay with us and would definitely share your feedback with my team.

We truly appreciate your patronage of Hilton New Delhi / Janakpuri. We hope to be of service to you again in the not too distant future.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bromsgrove
Top Contributor
144 reviews 144 reviews
39 hotel reviews
Reviews in 63 cities Reviews in 63 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed May 30, 2013

Spent a night at the hotel on the 1st day of our India trip. Found the staff to be friendly and attentive. The room was spacious and clean. I used the gym which is small but well equipped and provides a nice view of the pool. We ate at the Indian restaurant which was excellent. Overall a good hotel which offers some peace amongst all the hustle & bustle of Delhi.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, June 7, 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for your valuable feedback and sharing your experience with us. It is a pleasure knowing that you enjoyed a comfortable stay with at Hilton New Delhi/Janakpuri.

We truly appreciate having you with us and hope to see you again soon.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2013 via mobile

The hotel is fine, average service average 5 stars. Housing keeping didn't clean the room until we asked for it. The problem is that is so far from all the attractions in Delhi need more than 45 min drive

  • Stayed May 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, June 7, 2013
Greetings from Hilton New Delhi/Janakpuri

I sincerely apologise for the disappointment you experienced during your stay with us. I understand that your experience was far from satisfactory and has affected your impression of the hotel.

My team is addressing the issue highlighted by you. We hope that you will give us another opportunity to welcome you back to the hotel.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
3 of 5 stars Reviewed May 27, 2013

Ambiance is good but quality of food and other stuff is moderate. In room dining menu is limited and there is no alcohol in the mini bar. Room service is moderate. Food quality in Chinese restaurant is good but Italian has limited menu. Morning Buffet Breakfast is very good but the service boys are again moderate. AC controller is out of our mind to set right. Worst part is the main entrance security, who asks irrelevant and too many questions as to why is the guest visiting the hotel, for what purpose. That's annoying.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, June 7, 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for taking the time to share with us your recent experience at the hotel.

I have made a note of your observations and will definitely have it looked into. I truly hope that you will give us another opportunity to welcome you back to our hotel in the near future.

Thank you again for your feedback regarding the hotel.

Sincerely, Rubal Chaudhry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 25, 2013

The hotel is excellent, with spacious rooms and good facilities. The staff is very friendly and attentive. The hotel is very very clean. The food at all their restaurants is great. The buffets at Twenty-9 are a must try if you are at the Hilton. The staff at 'Twenty-9' is just out of this world. The best bunch of young men and women I've seen in my life (and I've dined at quite a few big/fancy hotels). The Manager of the restaurant 'Umesh Bali' is a charming young man you can keep you entertained with some of his interesting experiences in life. The hotel's facilities are very good and if you have the time and want to be pampered, do try out their spa. Final verdict: 9.5 out of 10 - Great hotel, amazing food and incredibly good staff.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, June 7, 2013
Greetings from Hilton New Delhi Janakpuri

Thank you so much for your review. I’m glad to know that your stay with us was enjoyable and facilities provided by the hotel were able to meet your expectations.

Thank you once again for staying with us and for positive comments. We look forward to welcoming you back.

Sincerely, Rubal Chaudhry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Piccadily Hotel New Delhi

Address: Janakpuri District Centre Complex, New Delhi 110058, India (Formerly Hilton New Delhi Janakpuri)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Spa Hotel in New Delhi
#48 Luxury Hotel in New Delhi
#104 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Piccadily Hotel New Delhi 5*
Number of rooms: 228
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Also Known As:
Hilton New Delhi Janakpuri Hotel New Delhi

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