I have stayed in a number of hotels/hostels around the world and I can confidently say Urban Ashram is place with a personal touch putting individual customer service first.
Location: Great location in Haus Khas near the main shopping street. A bank is right opposite which is useful and it is a 30 minute walk or 10 minute rickshaw ride away from AIIMS where I was working.
Cleanliness: Overall a clean B&B. Clean towels provided everyday as they should be for a B&B of this class. The fridges in the main dining room and outside my room could have done with a clean.
Comfort: The room I had was very homely. Clean and tastefully decorated. The en-suite bathroom is impressive. Check your room before you get it as speaking to other residents not all had as ‘nice’ a room as mine. Delicious breakfast was served everyday after a wake-up call made by Dipak. Purified water is available for free which is essential during the soaring temperatures. The room I stayed in had a fan and AC which kept the room cool enough to get a good nights rest. A nice tough is that Madhu has all the menu of the restaurants in the locality. This makes ordering a home-delivery effortless, just tell Madhu want you want and he kindly orders it for you!
Service: The owner Madhu is a very friendly man who has become my friend. As he will tell you, he ‘runs a tight ship’ and on the deck is Dipak who is key in the smooth operation of this B&B. Madhu will go out of his way to help his customers. For example he kindly arranged the shipping of all the presents I bought in India.
Extras: The WiFi was accessible from throughout the ground floor where I stayed. It is free, fast and very reliable – no problems at all.
Security: There is a friendly 24 hour security guard outside the B&B. However, the safe in the room did not work.
Downsides: Washing is not included and costs extra. The offered tea and coffee is not free. It took me two weeks to get the key to my room. Even in the most basic shoe-string budget hostels provide this. This was overlooked and I hope this was just a one-off problem with administration/staffing.
A very comfortable stay. I would without hesitation stay here if I was in the area again. I have never experienced service as friendly and helpful as what is provided at Urban Ashram. For this reason it serves to be a role model for many B&Bs. If you stay here, Madu will ensure you get the most of your stay in Delhi. This B&B is far from cheap, but having slummed it for some time in Old Delhi is provided the homely relaxation I needed.
- Official Description (provided by the hotel):
- Urban Ashram a boutique hotel located in Hauz Khas , a posh upmarket gated colony of south delhi. It is a Hop, Skip, Jump away from Malls, Market, Multiplexes, banks, ATM, and monuments. it is very close to many of the venues of upcoming 2010 commonwealth games. it is very near to anand lok, greenpark, SDA, hauz khas village, gulmohar park, NIFT, asiad village, siri fort, hauz khas village, IIT, vasant vihar, May fair gardens panchsheel, sarvapriya vihar, aurobindo place , neeti bagh, GK 1,GK 2 , and deer park. Attractive tariffs inclusive of morning Coffee/Tea, breakfast aprat from free broadband internet, secure wi-fi in rooms, cab services, 24 hr security makes Urban Ashram a home away from home. ... more less