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All 561 New Delhi hotels

Hotel Aura: Traveler Reviews

3.0 of 5
31, Arakashan Road | Paharganj, New Delhi, India
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Hotel Aura
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Ranked #113 of 561 hotels in New Delhi
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194 reviews from our community

Traveler rating
    47
    88
    37
    12
    10
See reviews for
Families
18
 
Couples
66
 
Solo
27
 
Business
19
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, null, Singapore
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“not bad for a night stay”
3 of 5 stars Reviewed January 3, 2013

we stayed for a night before moving on to Agra, the neighborhood though looked crowded and messy. However that is good given New Delhi's security scenario. There was a power cut and the generator did not work for 2 hours, keeping our room in complete darkness, the cable never worked, we only asked to fix it once, but wasnt fixed. Since we did not watch TV so it was ok. Avoid the travel desk, they tried to push us a houseboat booking in Kashmir in advance which we declined, and also wanted to make us rent a car to agra, which would be awfully expensive. We later found out an easy solution as we bought train ticket from an agent outside the hotel.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STORM LAKE
1 review
1 helpful vote 1 helpful vote
“Attentive Staff, Affordable Stay”
4 of 5 stars Reviewed December 26, 2012

The hotel is affordable and clean. I stayed for a week and I was well served. Although I could hear constant noise, had to ask to fix something, had to ask/wait several times, but it is a part of experience in India. Bring your ear plugs and get used to it. Staff are polite, helpful, and attentive. The booking manager Anuj and the room manager Kapil (they are brothers) are very nice. Whenever I encountered minor problems, they tried to do their best. Kapil checked on me every day to ask if everything was OK.
For breakfast, you can ask black coffee (Nescafe, though), eggs for any style, and plain toast. If you are an exercise fanatic, there is a fitness room in the basement. A space heater and hair dryer are available upon your request.
You can walk to three Metro Stations: New Delhi (Yellow Line), Rajiv Chowk (Connaught Place: Yellow and Blue Lines), and RK Ashram Marg (through the Main Bazaar: Blue Line). I am a walker but if you are not, you can take an auto rickshaw.
If you need a clean place with affordable price, this is the one. I recommend to check in around noon so that you have more choices for a room. See some rooms, check in details, and choose a room you like (even if you arrive in odd time, just ask alternatives).

Room Tip: For quiet night, choose a room without window. Each room is slightly different. If you get there ar...
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Makkah, Saudi Arabia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Not happy, stranded in Delhi”
1 of 5 stars Reviewed December 23, 2012

We booked with this hotel a month before traveling to India and were arriving in Delhi and checking straight into this hotel (or we thought we were!!!). We took a taxi (a lovely, friendly man) to the area where the hotel was and couldn't find it. Turns out the road had been closed off because of a festival and the hotel had neglected to inform us that because of this, all bookings were cancelled and that we now had nowhere to stay. We were stranded in Delhi with nowhere to stay and therefore had to pay a HUGE amount to get a driver to take us last minute to Agra. Not impressed and not happy at all!! We had already paid for the hotel in full as well and therefore had to fight to be refunded in cash before we left Delhi. I hope none of you have similar experiences.

Stayed December 2012, traveled with friends
Was this review helpful? Yes 4
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sales_aurahotel, General Manager at Hotel Aura, responded to this review
December 25, 2012
Dear Guest,
We would like to inform you that this is a case of NO SHOW and would like to inform you that we are no where for your problem. You mentioned that you took a taxi to reach our hotel and you could not found our hotel. Who told you that road is closed due to festival. Please give name whom you talk to our hotel. You dialed our number yourself ?

NO.NO. NO. You did not dial our number. It seems you allowed taxi man to dial our number, he did not dial our number, it was his friends number from where they told you that road is closed and booking is cancelled.

Everyday we are receiving this kind of complaints. We would like to inform you that whom you said " LOVELY , Friendly men in your review , he was the cheater, who misguided you and stopped you to reach our hotel and took you to another hotel where you paid huge amount and he took you to Agra.

All that he did for his benefit, commission. You must lodge a complaint against that person if you have any contact detail and also should lodge a complaint against that hotel where he took you to stay and paid a huge amount.

Hotel aura is no where responsible for for this incidents.

Hotel Aura Management Team.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Hotel Aura good place to put your head”
4 of 5 stars Reviewed December 13, 2012 via mobile

Good hotel, close to the train station, connaught place, backpacker area, friendly and helpful staff.

Down sides, food is expensive (especially the toast). Shop around if want a taxi

Overall would stay here again.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaipur, India
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
“Bad, Bad and some Good”
2 of 5 stars Reviewed December 8, 2012

I choose this hotel and It was recommended to me by my friend, First of all there was no bell boy who can take my luggage to my room, then they provide me room on the 1st floor and there is no Mobile network available in that room so my phone was out of reach in the room and this is really very pathetic. Everytime I have to make a call I have to come into the lobby or reception.

Although the room and bathroom were clean, but the food quality was not good. They could have serve the food in better way and also they have to check the quality of the food and room service.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Hotel Aura

Address: 31, Arakashan Road | Paharganj, New Delhi, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center Free High-Speed Internet Restaurant Room Service
Hotel Style:
Ranked #113 of 561 hotels in New Delhi
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Facilities and ambiance of Hotel Aura enchants the business and the leisure traveler alike the luxurious lifestyle experiences for you. Hotel Offers facilities like laundry services, doctor on call, fax, e-mail & Wi-Fi Internet facilities, elevator facilities, money changer, mini-bar in rooms, travel desk and uninterrupted power supply. Besides these hotel is also facilitated with Gym, Massage Services and Spa, Steam & Sauna Bath , Parking Facility. ... more   less 
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