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“Close to airport but not great” 2 of 5 stars
Review of Hotel Clark Greens - Airport Hotel & Spa Resort

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Hotel Clark Greens - Airport Hotel & Spa Resort
3.0 of 5 Spa   |   G1, Pushpanjali Farms, Dwarka Link Road | 3 Kms from National Highway-8, New Delhi 110037, India   |  
Hotel amenities
Ranked #383 of 608 Hotels in New Delhi
Sydney, Australia
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
“Close to airport but not great”
2 of 5 stars Reviewed March 27, 2014

While this property is close to the airport, and that is why we used it. Many of the rooms are located close to reception and the arrivals area, and everyone in our group was plagued with noise from this area throughout the night. Sleep (after a long flight, and before an early morning start) was not had.

The breakfast was (by hotels in this price range) extremely poor.

Staff tried to be helpful but were not as proficient as was needed.

Rooms are ok, with good fittings.

  • Stayed February 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    7
    12
    4
    3
    10
See reviews for
6
10
3
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Keuruu, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 14, 2014

We stayed here one night before flying back to Finland. First of all, the hotel was very hard to find!! Our taxi driver needed to call several places to find someone to tell us where the hotel is! There were any signs or name the hotel anywhere.
The room was okay, the bed was so big and soft, absolutely the best thing! The A/C was hard to use and it didn't work right. There was no restaurant in the hotel, and we needed to order from roomservice. The food was worst we had on our whole trip to India. The TV stopped suddenly working but we were too exhausted to call the reception. In the morning, we needed to leave at 07:30 and we were told several times that breakfast starts at 07:00 and taxi will wait us 07:30.. We waited till 07:20 and there was still nothing to eat!! We checkedout and waited the taxi till 07:45! Luckily we got to the flight on time.
Didn't like this hotel at all.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 6, 2014

Stayed here before and after a week of skiing in Gulmarg resort. Babu Samaresh, who is the masseur in the spa gives a great deep tissue massage. Perfect after a long flight. Rooms are being redecorated and are comfortable. Also had a good haircut here.

  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 11, 2014

My husband and I stayed at this hotel for one night. I thought its location across from the airport would be convenient but it actually took about 20 minutes to get there without traffic. I highly recommend staying in one of the Aerocity hotels (like the JW Marriott) instead. Additionally, the driver for our Agra day tour had a hard time finding the hotel when picking us up and dropping us off.

When we entered the grounds the grass appeared patchy and dead with lots of weeds. The lobby is cold, dark and uninviting. The people working at the reception desk did not speak good English and made us fill out a form on paper with guest details (information wasn't computerized). The room was cold (January in Delhi) and did not have central heat (we were given a terrible space heater). There were stains on the walls and the only thing keeping cold air from blowing in through a window was a heavy curtain.

  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 25, 2013

A very functional and convenient place to stay for any business visit to Delhi, close to the airport and the metro station.
Has all required amneties like a pool, spa, gym, restaurant, etc.
the GM is very friendly and approachable. The staff are very cordial. Food very tasty and has a good variety.

Overall a very good place to stay in the capital region.

Room Tip: Choose a room away from the pool for a more silent stay.
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aalishan, Manager at Hotel Clark Greens - Airport Hotel & Spa Resort, responded to this review, December 26, 2013
Dear Guest,

Thank you for sharing your kind comments. We are glad to note that you had a wonderful stay at Hotel Clark greens. It is our pleasure to know that you have found services to your satisfaction.

We look forward to your continued visits and assure you of our best service and attention at all times.

Sincerely yours

Team at Hotel Clark Greens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester Hills, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2013

We could not have selected a better place for our last stop after three great weeks in India. We were able to relax in the largest room you can imagine, have a wonderful meal, get boarding passes and then be delivered to the airport fresh for the long jaunt back to the states!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aalishan, Manager at Hotel Clark Greens - Airport Hotel & Spa Resort, responded to this review, December 26, 2013
Dear Guest,

Thank you for sharing your kind comments. We are glad to note that you had a wonderful stay at Hotel Clark greens. It is our pleasure to know that you have found services to your satisfaction.

We look forward to your continued visits and assure you of our best service and attention at all times.

Sincerely yours

Team at Hotel Clark Greens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hervey Bay, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 11, 2013 via mobile

Booked this hotel through agoda 2 days prior to check in (9/11/12)
Put in flight number on booking, emailed Hotel through their own website with flight number and date, paid for premium room with airport pick up s stated on the booking, and paid upfront.
Got to Delhi airport, no pick up, got nice guy from makemytrip counter to call and ask where pick up was, he was told no pick up, pick up was not included in the booking, and we needed to take a taxi there, once we got there, they were going to move us to another hotel.
I then called them, to be told the same, also informed that I had not supplied the flight number for pick up, their own hotel website must then be faulty , yet it was supplied through 2 different websites to avoid this happening.
i refused to accept any of it, and have gone to an alternative hotel, and will be getting my bank to do a charge back on my credit card.
It is very unprofessional to cart paying guests off to alternative hotels without the guests knowledge, if they are overbooked I should have been notified and given options, you had my email address, no excuse for advertising airport pick up, then not providing it.
Take my tip, stay at the Taurus, where you will get more professional service, or see the nice guy at makemytrip counter, who is extremely helpful.

Stayed November 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Clark Greens - Airport Hotel & Spa Resort

Address: G1, Pushpanjali Farms, Dwarka Link Road | 3 Kms from National Highway-8, New Delhi 110037, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #383 of 608 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Clark Greens - Airport Hotel & Spa Resort 3*
Number of rooms: 22
Official Description (provided by the hotel):
Clark Greens is the first luxury brand resort in New Delhi. An upscale property, the hotel offers 22 rooms with luxurious amenities & stylish furnishing (10 Premium rooms, 8 premium club rooms, 4 Suites) spread across more than 3.5 acres of land with2 lush green lawns, spacious banquet hall and conference room. Our dining options includeour 24 hr coffee shop and In-Room dining. Clark Greens has a beautiful Swimming pool, Fitness Centre, Spa and Salon for guests to unwind and relax. The Hotel is strategically located 10-15 minutes away from Indira Gandhi International airport terminal 3 in Delhi & well connected with metro train line 3 (1.5kms) ... more   less 
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