We stayed for two nights at the start of our holiday in a room on the 5th floor. The room seemed cramped and dark, due in part to the dark wood panelling and partly because the decor was tired and in need of re-decoration. Our second stay for one night at the end of our journey through India was far better. This time we were on the 19th floor, and although the room size was the same, the decor was much brighter. The facilities in the hotel were excellent and the public areas were well looked after. Some of the staff could benefit from basic "customer care" training and remembering that without paying guests, they would have no job! Others were wonderful in comparison.
- Official Description (provided by the hotel):
- Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more less
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