When I booked the hotel I had pretty high expectations from the place. The place is very well located and easy to reach.
The reception was my first point of contact at the hotel and it dropped my expectations to an abysmal low. I will specifically mention about their receptionist Abhay who is one of the worst receptionist I have experienced who seemed to be doing a favor by giving me a room which I was pre booked and paid for.
The man did not have a smile for even a fraction of a second and lacks basic courtesy you expect from a staff of any good hotel. Another guest waiting at the reception too seemed to be facing problems.
The rooms are average, wooden flooring, old setup rooms, small in size.. You can hear a lot of movement from outside and rooms should have better sound proofing.
The bathrooms are small, have amenities but showers leak.
The breakfast is elaborately laid and mainly comprise of Indian food like paranthas, kulchas, puris, bhatooras, etc though you will get breads, eggs, bacon and baked beans as well.. Though it was exactly the same for 2 days of my stay.
The room service is poor, they bothered me for payment even after I had signed the bills for payment at check out. The food at room service is very expensive and you can expect to pay Rs 800 for a sandwich..
- Official Description (provided by the hotel):
- Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more less
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