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Hotel The Royal Plaza: Traveler Reviews

4.0 of 5
19 Ashoka Rd, New Delhi 110001, India
Hotel amenities
Hotel The Royal Plaza
Ranked #100 of 560 hotels in New Delhi
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537 reviews from our community

Traveler rating
    149
    143
    133
    53
    59
See reviews for
Families
63
 
Couples
135
 
Solo
51
 
Business
206
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Decent but expensive hotel”
3 of 5 stars Reviewed February 14, 2013 via mobile

We stayed in this hotel for two nights in January. Although the lobby and breakfast of the hotel live up to their 4-star status, the room we stayed in left us feeling that there are better options in this pricerange. The room was small and the bathroom has known better days.

The hotel staff and the peace and quiet of Ashoka Road really helped us find our feet in Delhi which was the main goal of our stay here.

Stayed January 2013, traveled as a couple
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Ask Djeugie M about Hotel The Royal Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munassir, Manager at Hotel The Royal Plaza, responded to this review
February 22, 2013
Dear Guest,
We thank you for staying with us and your feedback on trip advisor.
It makes the entire team happy to learn that we were able to live up to your expectation. Your comments with regard to room & bathroom is well noted and be rest assured that the same shall be discussed in an appropriate forum. We value voice of customer. Should you require any assistance in future please do not hesitate to contact me.

Thanks and Regards
Munassir warisi Khan
Manager Online
email : onlineresv@hoteltheroyalplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“an excellent hotel”
5 of 5 stars Reviewed February 10, 2013

Having read some of the negative comments on here I was a bit nervous about this hotel - but my fears were unfounded. The hotel is clean and the staff members were uniformly helpful throughout our stay. It is within a 15 minute walk to Connaught Place/Rajiv Chowk, and a 5 minute walk to the nearest metro station. The rooms are certainly not small as some other reviewers seem to think, and they were very quiet. The restaurants were also good with a wide variety of dishes available. I would recommend the spa - the ayurvedic massage was a real treat and a great way to end the holiday. I would also recommend using the hotel tour services to see New Delhi, Agra etc as it took the hassle out of finding a reputable guide etc.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by sus67 for New Delhi
Ask sus67 about Hotel The Royal Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munassir, Manager at Hotel The Royal Plaza, responded to this review
February 22, 2013
Dear Guest,
Greetings from Royal Plaza New Delhi and thank you for your comments on Trip Advisor.
At the onset let me thank you once again for giving us your feedback on your recent stay with us.
I am happy to learn that we were able to live up to your expectation, rather exceed it.Your comments about our staff and ratings really mean a lot to us and this is how we in hospitality service keep our spirits high and continuously strive to provide seamless and intuitive service.
I shall be happy to meet you in person in your next visit and should you require any further assistance please do not hesitate to contact me directly

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midrand, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Luxurious stay in New Delhi”
5 of 5 stars Reviewed February 6, 2013 via mobile

I stayed at this hotel for a few nights in January and I have to say the staff are amazing! They're so helpful, friendly and immaculately dressed. The female staff are are so elegant in their saris!
The hotel lobby looks like a work of art. The rooms are slightly outdated but in the theme of the rest of the hotel so I guess that's forgiven.
Rooms are very clean and comfortable.
I would stay there again if I could !

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask FunkySharlz about Hotel The Royal Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munassir, Manager at Hotel The Royal Plaza, responded to this review
February 22, 2013
Dear Guest,
Thank you for your comment on trip Advisor.
I am extremely delighted to learn about your overall experience with us and your comments were duly shared with the team.
This is how we keep ourselves motivated and move forward with a pledge to exceed our guests expectation.
Thank you for your patronage.

Thanks and regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahus, Sweden
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
“Average business hotel in good location”
3 of 5 stars Reviewed February 6, 2013

Friendly staff but stiff rules : eg you pay 18 dollars per device you use on wireless internet. Expensive restaurant with average food and good but not super good breakfast. Rooms are small but ok and pool area ok but nothing extra.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ecbj-61 about Hotel The Royal Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munassir, Manager at Hotel The Royal Plaza, responded to this review
February 22, 2013
Dear Guest,
I thank you for you comment on your recent dining experience with us. I understand that you were not fully satisfied with the spread. The same has been duly discussed with the entire culinary and service team. Your comments shall only help us to take necessary steps to ensure we are able to exceed expectation of all our patrons. With reference to your insights about the charges of wifi I would like to inform you that we do have room packages where wifi is included Should you require any assistance please do not hesitate to contact me.

Thanks and Regards
Munassir warisi Khan
Manager Online
email : onlineresv@hoteltheroyalplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“GOOD HOTEL”
4 of 5 stars Reviewed February 5, 2013

The location of this hotel was good and convenient. Staff were very helpful. It was very convenient to have a pastry shop in the Lobby for purchasing presents. Restaurant food was good but not outstanding.

Room Tip: Choose a non-smoking room.
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Avi S for New Delhi
Ask Avi S about Hotel The Royal Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munassir, Manager at Hotel The Royal Plaza, responded to this review
February 22, 2013
Dear Guest,
I thank you for your comment on Trip Advisor. We are extremely delighted to learn that you were satisfied with our deliverables. Its an honor for us and try to be consistent. We also thank you for your comment on staff
Please do visit us soon and should you require any assistance please do not hesitate to contact me.

Thanks and Regards
Munassir Warisi Khan
Manager Online
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel The Royal Plaza

Address: 19 Ashoka Rd, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #100 of 560 hotels in New Delhi
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 
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Hotel The Royal Plaza
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