The location of this hotel was good and convenient. Staff were very helpful. It was very convenient to have a pastry shop in the Lobby for purchasing presents. Restaurant food was good but not outstanding.

It felt like a budget travelodge, bedding was well worn, but had a "homely" feeling to the soft cotten sheets, but I prefer the crisp new feeling from a hotel bed. Rooms were small....Rolls Royce out the front, cheesy gold leaf lobby....but the money stops there...It felt like a budget hotel chain hotel.

Other than a decent location, there is nothing redeeming about this hotel. Poor service from the moment I arrived, rooms basic, air-conditioning virtually non-existent, Internet intermittent at best, expensive food and drinks for very average quality.

The Royal Plaza must have been a magnificent hotel but is starting to show its age. The Foyer is really beautiful and there are lots of wonderful marble statues that give you a sense of its grandeur in its prime.
The rooms are quite nice but really need upgrading as the decor is becoming dated.
There is a buffet breakfast with an extensive range of food that caters to almost every taste.
Laundry is very expensive and the cost of the internet is excessive given it is readily available for free or at low cost in most hotels.
While there are a lot of staff I sometimes found service low.