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“Nowhere near as good as they think...” 3 of 5 stars
Review of Hotel The Royal Plaza

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Hotel The Royal Plaza
4.5 of 5 Hotel   |   19 Ashoka Rd, New Delhi 110001, India   |  
Hotel amenities
Ranked #181 of 592 hotels in New Delhi
Chester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Nowhere near as good as they think...”
3 of 5 stars Reviewed January 9, 2013

Visited as part of a guided tour round the Golden Triangle. This was a very quick stay at this hotel before getting the flight home It is a big hotel, with reasonably good service from front of house staff although could have been better. Naturally high security around the hotel.

The hotel seems very flash and all about show - very gaudy lobby that wouldn't look out of place in Vegas, coupled with a fleet of Rolls Royces in the car park. There is a club in the hotel as well that is meant to be one of the main places to be seen in Delhi.

Was in a superior room, although that was an interesting interpretation of the word. It was tired, and on the whole clean, but the bed covers were marked. Suggestion to management - less posturing on your lobby and cars and spend some money refurbing your rooms.

Breakfast was pretty good in all fairness - varied selection of the usual choices and juices along with a station for eggs / omelettes etc.

Honestly wouldn't stay back here again unless necessary - it's not that bad, it's just that there are a lot better hotels in Delhi.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Cardiff, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 7, 2013

We stayed here in December 2012 at the start of our 3 week India trip. We were given a huge room, so not understanding the comments about tiny rooms. Meals quite expensive but grab a tuk tuk and head to Connaught Circus for plenty of choice. Wifi is chargeable which is a touch annoying, but signal was fine. Room clean and very comfortable beds.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Topanga, California
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 1, 2013

We chose The Royal Plaza because it was our first few days in India and we wanted an easy and comfortable adjustment period with minimal immediate culture shock. For this the Royal Plaza is fine.

The rooms were comfortable and clean, although tiny. The wifi was expensive and not very fast. There were few places that you could walk to except for other very large expensive western style hotels. The breakfast buffet wasn't great. Paying twice what you would in the United States for a soda turned me off. I understand that there is a huge gap in price between western hotels and Indian hotels, but I didn't think it was worth it.

If you are there for business and your company is paying the 50 rupee per page they charge to print something out, the 12USD per day to use the marginal internet and covering your minibar it's perfect. If you are a tourist or with your family and want to get comfort there are better choices.

Room Tip: The upper floors have some nice views.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012 via mobile

recently stayed in royal plaza during the christmas: one must say a beautiful property. Lobby gives a look of roman empire. Staff was polite. Buffet breakfast was widespread. Pool is beautiful in the evening.would certainly come back soon

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Top Contributor
140 reviews 140 reviews
71 hotel reviews
Reviews in 47 cities Reviews in 47 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed December 31, 2012

Gaarish lounge and rooms are neither furnished old fashioned or contemperory. Location is good near Paalika bazzar and Connnaught place. Resturant and the food quality is horrible and we could almost smell the kicthen and fumes from the resturant. Food nothing to talk about and prices are unrelated to the quality. Room service ok.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
1 review
2 of 5 stars Reviewed December 28, 2012

First impressions of the hotel were great, lobby, restaurant and suite rooms were well appointed... but sheets we not clean.

Our party booked 2 suites and were there over the Xmas break, 2 members of our party fell ill after the Xmas buffet which is disappointed to say the least.

What is it with service in India? They were a cut above the standard hotel but again it's a clumsy service level verging on the frustrating at the best of times.

Also what is it with charging for wifi when the rack rate is very high to start with?!? Lift your ga

Overall not a terrible hotel but could benifit from customer service training to allow the staff to work more efficiently as a team.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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chennai
1 review
5 of 5 stars Reviewed December 25, 2012

.And the Royal Plaza hotel has lived up to this attitude through the
excellent bunch of employees working there! We had an outstandingly
good service both, before and during our stay!! A totally remarkable
experience and hats off to the friendly,enthusiastic and co-operative
service delivered by the hotel management staff!! The room of course
was very clean and neat as well the hotel appearance!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Royal Plaza

Address: 19 Ashoka Rd, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #181 of 592 hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel The Royal Plaza 4.5*
Official Description (provided by the hotel):
Royal Plaza is one of the best luxury boutique hotels in delhi. Superbly located in the heart of city downtown- Connaught Place. The Hotel is minutes away from International Trade Fair Grounds, President House , India Gate, Parliament House. The Hotel is very close to New Delhi Railway Station.Its prime location in the heart of city has made it a commercial and shopping hub for both domestic and international travellers.With three restaurants , bar and night club The Royal Plaza provides excellent dining to suit any palate , in an elegant and inviting ambience.Royal Plaza also has an extensive Health Club and Spa -offering wellness menu with signature treatments and therapies to choose from and a temperature controlled & a eco friendly swimming pool ... more   less 
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