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“Worst hotel experience in Delhi so far!” 1 of 5 stars
Review of Grand Sartaj Hotel

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Grand Sartaj Hotel
3.0 of 5 Hotel   |   A-3 Green Park, New Delhi 110016, India   |  
Hotel amenities
Ranked #423 of 593 hotels in New Delhi
Siliguri, India
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Worst hotel experience in Delhi so far!”
1 of 5 stars Reviewed September 11, 2012

I was in town for a conference and stayed here for 2 nights. The first room I checked into had a dysfunctional a/c and when I asked to fix the problem, after repeated calling, someone came to get my room changed around midnight.
The bathrooms looked like they were never upgraded since 10 yrs or so. There was only a hand shower and very cheap plumbing.
Morning breakfast, though alright, lacked variety.

I suggest before checking into this hotel, if at all you have to stay here under compulsion, ask the reception to check if all is working in your room and save yourself the kind of hassle I faced.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 people have reviewed this hotel

Traveler rating
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    16
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    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
  • German first
  • Japanese first
  • Spanish first
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English first
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 1, 2012

in a good position if you have car+driver.It is located on main road at Green Park. breakfast food quality was also very average. Room small, but clined air conditioning is not adequate.Staff is polait.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, HI
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 5, 2012 via mobile

This is a one star hotel. Hotel is old and needs a major renovation. First room we had leaked and the a/c did not work very well. Had to move. Not recommended at all.

  • Stayed June 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Top Contributor
87 reviews 87 reviews
52 hotel reviews
Reviews in 32 cities Reviews in 32 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 17, 2012

Fine detail in decor, sheer palace style, in the heart of Delhi. Choose this place for a grand stay. Good shopping closeby.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Top Contributor
205 reviews 205 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 12, 2011

It is located on main road at Green Park. There are many hotels in and around this and this happens to be the cheapest. Decently close to the green park metro station. The decor and outer area is done up as per mughal architecture. However, when I stayed the rooms were smelling. The food is ok. The restaurant is very lousy. The staff is polite and helpful.

Ample parking space available.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vadodara, India
Top Contributor
120 reviews 120 reviews
67 hotel reviews
Reviews in 49 cities Reviews in 49 cities
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed November 23, 2011

Not Grand.... nice place to stay. Good rooms but a little tarnished. The food was just OK. We stayed one night which was enough. The staff where very good. I didn't think much of the price as it didn't match the facilities or the quality. Its ok if you need to be in that area otherwise its nothing special for the price.

The dining room is narrow and dingy.

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 10, 2011

We stayed there for 1 day , i choose this hotel because of good location as you can roam nearby places such as South X and other areas and best part is Green park metro station is infront of the hotel so you can go to CP and other places very easily .

Rooms :- Rooms are comfortable and cosy ..bathroom was also very good
Hotel staff :- they are helpfull and comes with smile ...
Bar lounge :- they have bar and launge in hotel with seems pretty okay with price , options and ambience .they have open space where you can sit and relaxxx !!!!!!!1

Room Tip: Rooms are nice and cosy
See more room tips
  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Sartaj Hotel

Address: A-3 Green Park, New Delhi 110016, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #423 of 593 hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Sartaj Hotel 3*
Official Description (provided by the hotel):
Grand Sartaj give you the feel of traditional as well as modern ambience. It unflods not only the ethnic interiors but also the exotic and royal style of living,equipped with the ultra modern facilities. ... more   less 
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Also Known As:
Grand Sartaj New Delhi

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