The price point and its location close to the railway station attracted us to this hotel. Our troubles and discomforts started when we decided to call them for transportation to their hotel instead of just hopping on to a taxi that would have enough room for our 7 pieces of luggage around midnight when our train pulled in to the station. First, they came late. When they came, they cramped us into an auto rickshaw with all our luggage, including my 2 year old baby in my lap! Not a suitable host for a family for sure! Once we reached the hotel, the kind of questions they asked, when did you come to India, where, why, where you took train from, where you going after you leave the hotel.... BIZARRE! That made me think about what type of guests stay here that they are asking such irrelevant questions. We were a family of three with a child. Did we too look suspicious? Gees! But, I would have been glad if the negative experience ended there. They took me, a female, up the only glass elevator that opens up to the outside world. As it made its way up, I looked outside to find prying eyes of auto rickshaw drivers go up the elevator. I have never felt more unsafe, to understate. Inside the room, their biggest, it appeared to be neat. The blinking red light outside reminded me of dingy motels I had seen on TV and when the staff working there would ring the bell and then instead waiting for a response barge in, despite my complaining to them, I realized that this hotel is not for families, or women, or any sane person, period! After we switched off the lights, the horns started coming in from outside. See, we wanted a quiet room. We needed to sleep in in the morning, and so much noise around midnight, you can imagine the noise during the day. The hotel is next to a main flyover. Higher floors would only be worse. So, we asked for a room change to a quieter location. The trouble was that they had prepped this room only and when we shifted to a room inwards, it had a terrible stench to it, it was smaller, it did not have a comforter for two people, the bathroom had one tiny soap for face and shower and nothing else. The window opened to a wall. The cable TV was grainy. Even in this room, at one point we hear staff yelling at each other outside. I prayed to God to finish my stay without any more hassle and breathed a sigh of relief after check out! They are inexperienced in hosting foreign travelers for sure. But, if you are a family, or a woman, or simply a person that cherishes customer service and a professional staff that would treat you with dignity, and living anywhere in the world, avoid this hotel and pay double if you must elsewhere!
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