We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't expect much” 2 of 5 stars
Review of Hotel Singh Empire Dx

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Singh Empire Dx to your Saves list
Hotel Singh Empire Dx
2.5 of 5 Hotel   |   8707 D B Gupta Road | Pahar Ganj, New Delhi 110055, India   |  
Hotel amenities
Ranked #151 of 626 Hotels in New Delhi
Colombo, Sri Lanka
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Don't expect much”
2 of 5 stars Reviewed July 17, 2012

Noisy and located in an unclean area of New Delhi. This is for you if you are just looking for a place to crash for the night or two.

Important:
- careful with the tour-organizer at the hotel!
- the staff will enter your room without even thinking twice. Make sure to lock the door at all times!

  • Stayed December 2011, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Guest Relations Manager at Hotel Singh Empire Dx, responded to this review, July 30, 2012
Dear ThilinaH,

We Thanks you for your Review and feedback.

As our hotel locates in very prominent place and is just 200 meters from the Railway station and very close to the market or other place of tourist attractions. As it is very busy area and being on the main road there is always an availability of transport which is otherwise the biggest challenge.

However, we sincerely apologize for the any inconvience you had faced with our staff. I would also like to share with you that we have a 24x7 Guest Relations Desk (with a Toll Free number) wherein you can share any complaint that you have about any of the services and corrective action will be taken right there and then.

We, assure you the best of our services always.

Regards

Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

256 reviews from our community

Traveler rating
    84
    68
    43
    40
    21
See reviews for
61
54
24
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Amritsar, India
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 10, 2012

Due to unavailability of rooms at our regular hotel where we usually stay, we stayed at Hotel Singh Empire Dx on our usual business trip to New Delhi. The hotel is located approx 1 Km from Paharganj side of New Delhi railway station. It was a major issue for us to get to our business visits from this location. Metro station of RK Ashram Marg is at a distance and is 15 mins walk from this hotel. We prefer taking metro as it saves a lot of time.

They have two options of room - The ones on the right side of the building are newly constructed/renovated with all modern facilities, comfy beds, fresh linen, LCD TV, modern bathrooms etc...and the ones on the left side of building are ultra cramped, old styled and has a nasty odor in all rooms - I guess due to unwashed curtains !

I booked this hotel from Blackberry Travel - It did not give any choice to select between the right hand side or left hand side rooms. The images/pictures displayed while booking were of moder rooms. During check-in we were alloted old rooms stating that we had booked rooms using a online deals, hence the reason

Breakfast is basic and as per Indian standards. Nothing extra-ordinary.

They should raise the standards of old rooms and keep options clear on booking engines/partner websites for customers like us to select the correct option while booking.

Room Tip: Stay here if you want to be close to Railway Station
See more room tips
  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed July 4, 2012

This hotel is awful and I would not stay here again if you paid me. The photos we viewed before staying were nothing like the reality and the trip the owner booked us on to take us to different parts of the country was a joke at a massive cost!!

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 3, 2012

Not by any means the worst hotel we stayed in. And the staff were wonderful; when our first room was not to our liking, they moved us to a better room. There, we could at least sleep without needing to bring out our "safety" sleeping bags (unlike in the first room). The hotel was not especially clean; and I personally witnessed conduct by the service staff that proved that the health standards of the breakfast room were not up to scratch. But I think the staff tried to serve the customers as best they could and that counts for a lot. (We did have some drunk guy next door wake us up at 2am by snoring super-loudly and falling asleep with his light on which shone through the partitioning georgian door glass pane and into our eyes. We had to knock on his door for a long time to wake him up and have him switch off the light.)

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
windsor ,canada
1 review
4 of 5 stars Reviewed June 24, 2012

I stayed in this hotel with my family for about 4 days.Rooms are ok.Staff in general is good.I forgot my expensive camcorder on reception sofa while leaving for a 5 day visit to Manali,The hotel guys made sure it was safe and gave it to me on my return,thanks to them.

My only complain is the room fridge which did not work and no attempts were made to repair/replace it.
Ignore the area around hotel otherwise a safe place for families.

mahesh

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Guest Relations Manager at Hotel Singh Empire Dx, responded to this review, October 3, 2012
Dear Guest, Thank you for putting your comments about the Hotel & its services on Tripadvisor. We respect your reviews.

Concerning Fridge, if you would have informed us , the room service man would have provided you the same in your room immediately. we are always ready to help you ..

Looking forward to welcome you again.

Regards
Nitesh
Hotel Singh Empire DX
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allahabad, India
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2012

We stayed for one day in may 2012. the rooms were good and clean but too small. they were not the same as shown on websites for booking. the food is ok type. the bathroom is luxuriously fitted but again very very small.
One can opt for this hotel as it is located at a very convenient place and the prices when booked online are fine.
Ok overall for short stay

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Top Contributor
385 reviews 385 reviews
147 hotel reviews
Reviews in 155 cities Reviews in 155 cities
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed May 27, 2012

This hotel is unlikely to leave a lot of positive impressions. Dirt, garbage and debris in front of the hotel, not too clean rooms, cockroaches and an unpleasant odor inside, lack of hot water in the shower, constant noise from the outside (busy street) and inside, in the corridor, even at night, poor breakfast, staff who are constantly begging for tips.
Unfortunately, our train was late and we had to find a hotel late at night. The choice of hotels and guesthouses was very poor. We had to stay in the first one. The next morning we moved to another hotel on Main Bazar street and breathed a sigh of relief.
By the way, we paid 800 rupees per night. But first the man at reception desk have requested 2000!

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Singh Empire Dx? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Singh Empire Dx

Address: 8707 D B Gupta Road | Pahar Ganj, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#56 Best Value Hotel in New Delhi
#97 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Singh Empire Dx 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Situated in the heart of city,suitably located very close to new Delhi railway station. Just 15 km from international airport . All rooms fully centrally A/C with soundless glass. All rooms with free Wifi enabled, The reception staff is very congenial and will provide guests with all information, related to sight-seeing tours, air and rail ticket booking services, etc. Another plus to the comfortable rooms and convenient location, is the attractive tourists spots- India gate ,red fort, qutubminar ,parliament house, etc. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Odigeo, TripOnline SA, HostelBookers, Agoda and Hotels.com so you can book your Hotel Singh Empire Dx reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Singh Empire Dx Hotel

Owners: What's your side of the story?

If you own or manage Hotel Singh Empire Dx, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.