I was checked in by very rude old man. He kept asking for booking number inspite of him having my reservation and booking details. I gave him everything he asked and he still pretended as though my reservation was not made/didnt show up in his system. I got angry and did search on his system and pulled up my booking details. He wanted to see my credit card details and wanted me to forward him the email confirmation from the website I booked ticket. He kept asking me how much I paid for the room and how did I pay. Such a worst experience during check in I didn't like anything. He gave me a bad room which things broken guess it was up for repair. AC was not working, no towels, no mug in bathroom and bed was dirty. I didn't wanted to talk to that stupid guy so I stayed the night and checked out very early in the morning. Would definitely not recommend this hotel to anyone. Please stay away. The whole management sucks and they need to know what customer service is at the first place.
- Official Description (provided by the hotel):
- Hotel The Raj is Centrally located in Backpackers friendly area Paharganj, Near New Delhi, Railway Station.Heart of Delhi Connaught Place is 1 kilometer far from hotel.Hotel The Raj is ideal place for tourist as well as business traveler. Tourist is close to all major Delhi attraction.All Room comes with free high speed wifi,attached bathroom, sitting are, work desk, LCD. ... more less
- Reservation Options:
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