I had a rather average stay at hotel Krishna. The hotel room was rather clean but none of the appliances worked (Kettle and Fridge) and out of the three week stay I had 4 hot showers! I had notified reception and on the 3rd week we got a working fridge and kettle!! We had to call 1/2 hour before our shower to ensure that the hot water would be turned on and even after the call we would get a luke warm shower. Hardly any of the hotel staff could speak english which proved difficult when wanting fresh linen or room service. They didn't restock the toilet paper when cleaning the room either so we ended up buying our own from the local store. Every day I locked my phone and laptop in my suitcase for security and on the 3rd last day ( the last day volunteering) We were in a rush so I simply left my phone and laptop on my bedside table. On my return at 5.30pm I went to check my phone and it was know where to be found. I notified hotel staff and they assured me it wasn't them. I started to second guess myself and wonder if I did take it out but 2 other people I was traveling with saw me place it on the bedside table and lock the door. We had our room cleaned this day and the phone went missing. I didn't want to be too quick to jump to conclusion that hotel staff had taken it so I thoroughly cleaned the whole room, looked under beds, in my case (unpacked and repacked!) and around all my other belongings. I went to front reception to make a complaint and they we rude and hurtful in the way they explained it could not be their staff! I accepted that the phone was gone and asked the manger for a letter saying it was stolen to claim on travel insurance and he refused. It was only on the last day with a lot of complaining that I finally got a letter saying it was stolen from my room but they also wrote " my staff have been security checked and were not involved". I was reluctant to stay at the hotel again after but after the phone went missing I wouldn't advise for anyone to stay here unless they have nothing of value to afford to go missing.
- Official Description (provided by the hotel):
- Welcome to our well-established budget hotel in Delhi. All our rooms are equipped with modern facilities. The most striking feature of our hotel is its perfect location. We are centrally situated in New Delhi. We are very close to Connaught place, Historical monuments & famous Market Place. ... more less
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