I was in Zen restaurant with my cousin on 19th November 2012. The restaurant was busy and as expected the food was good. The seafood dish was not upto the mark and was pretty much bland. The atmosphere is good. It gives you a lot of expectation about the place.
The negative side is service. There was great interest in taking orders. The staff contacted us about 4 times in a span on 7-10 minutes to check if we are ready to order. Once the food was served, the service was absolutely pathetic. No one came to check if we needed anything more and there was no second service for water. We had to call the staff two times for water itself.
There was also no one to say thanks or good bye. Though the food is good, in my opinion, Zen lacks the charm for the price it asks for its service and food. I probably will not go there again if I have another choice. Its not too bad. But nothin great about it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.