About a month ago I decided to take my family to Bocas del Toro for a short vacation and after doing some research found this hotel on the Bocas del Toro website, so decided to give it a try.
Emailed them and in less than 24 hours got an email from them confirming our reservation. So far, everything is great.
A week before our trip (yesterday) I decided to reconfirm the reservation and request additional lodging for my sister-in-law, who decided she wanted to go with us. To my surprise they got back to me saying that they had made a mistake SO NO ROOM AVAILABLE FOR US!!!
I am back on the internet trying to book a different hotel (the kids were already excited about going to Bocas) and can only imagine what it would have been like should I haven't sent them that email yesterday.
So my advice is, if you plan on staying at this hotel have a back-up plan... you might be unpleasantly surprised.





