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“Nice secure hotel” 5 of 5 stars
Review of Swan's Cay Hotel

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Swan's Cay Hotel
2.5 of 5 Hotel   |   3rd Street | Main Street, Bocas Town, Bocas Del Toro, Bocas Town, Isla Colon, Panama   |  
Hotel amenities
Ranked #6 of 12 Hotels in Bocas Town
Queens, New York
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Nice secure hotel”
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here for a while during our trip to Panama. The hotel is clean, secure and had very friendly staff. The breakfast was pretty good, but the restaurant was always closed. Close to all the stores and restaurants in town so the area can get noisy, but it was quiet while we were there. The hotel is a bit outdated but far from run down. I would recommend this place if its within your budget.

Stayed February 2015, traveled as a couple
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92 reviews from our community

Traveler rating
    16
    30
    29
    14
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Me and my husband came to Panama for our honeymoon vacation, and looked for a good classy hotel, that we can rest in, and found out that this place is much more than we expected! We received a lovely room with very comfortable king size bed, balcony, big and clean bathroom with big shower, and 2 swans made out of towels! :-) there is also a nice pool and the staff was very helpful with all of our questions about the place and the attraction. For the price we paid (80$ per night) it was worth every penny!

Stayed April 2015, traveled as a couple
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Davenport, Washington
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 18, 2015

We stayed here 3 nights. We paid $88.00 per night. The pool was really nice and cold. The rooms were okay. & big. The bed was comfortable . Good location. The breakfast was skimpy. And you hoped there would be food left when you got there to eat. The price was high in our book & the hotel needs some TLC. My husband fixed the reading lights & the toilet seemed to have a tough time flushing. The property is clean but I cant say that for the town. So sad.

Room Tip: We had a room by the pool which was nice for us
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  • Stayed March 2015, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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Amsterdam
Top Contributor
119 reviews 119 reviews
96 hotel reviews
Reviews in 101 cities Reviews in 101 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed March 17, 2015

Stayed here as part of a group and think this is one of the few options in Bocas Town suitable for large groups. It's close to the main things like restaurants and boats to the mainland. The closest beach (Sandfly Beach, polluted and nothing special) is about 10-15 minutes walk.
The place looks rather old but the central areas with the thick carpets and maps at the walls looked charming to me. Room nothing special but ok. Airconditiong gave more noise than fresh air. Small fridge, very convenient. Shower just fine. Safetybox available but key attached to roomkey, which made me uncomfortable in handing in my key when I left for activities during the day. Did not have breakfast in the hotel, lots of places nearby. Receptionstaff was ok but not all spoke some English and not all very enthousiastic. Nice poolarea, but at the first day of my stay crowded with very noisy (non-hotel dayguests?) people.

Stayed March 2015, traveled solo
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Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 12, 2015

Room smelled of smoke, price for breakfast changed after eating, easily heard music from nearby bar inside the room. The staff was less than helpful and the rules kept changing. There seems to be endless hotel options in bocas, I'd stay somewhere else.

Stayed March 2015, traveled with friends
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1 review
3 of 5 stars Reviewed February 12, 2015

1st night, no hot water for shower, didn't come on until morning. Power & wifi went off mid morning of 1st morning at hotel, so there was no WiFi. I was in the middle of trying to book hotel at next destination. 2nd night, all of the water stopped from sink & toilet. Sick on stomach & have to get up very early to leave.

  • Stayed February 2015
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2015

Better than we expect, room is small but functional. Compare with the Caribbean suites we were before, it is much better value and half the price. I recommend it. Only one off, the mattress is as hard as marble.
And the front desk does not give you advise on excursions.

Stayed February 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director de Relaciones Públicas at Swan's Cay Hotel, responded to this review, March 9, 2015
Google Translation
Nos agrada escuchar que paso una buena experiencia con nosotros. Los detalles a mejorar serán corregidos.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swan's Cay Hotel

Address: 3rd Street | Main Street, Bocas Town, Bocas Del Toro, Bocas Town, Isla Colon, Panama
Location: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Amenities:
Bar / Lounge Beach Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 12 Hotels in Bocas Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Swan's Cay Hotel 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
Hotel Swan 's Cay is located on Main Street where it has a great advantage where it is accessible to all facilities and shops, offers elegant and comfortable rooms with private bathroom , air conditioners , televisions , safe , mini fridge and access to high speed internet , we have rooms for couples and families. Definitely the best place to enjoy a relaxing holiday. ... more   less 
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Also Known As:
Swan's Cay Hotel Bocas Del Toro, Panama - Bocas Town

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