I was late booking for my visit to Bocas and it was the only hotel I could find. This is without doubt my worst hotel experience in 20 years traveling. The hotel staff were sour and surly throughout my stay. I arrived early (8am) and asked for an early check. They refused saying I had to come back at 3pm. This is despite the fact that a large group of German travelers were checking out while I was at reception. I could see the maids cleaning the rooms on the balcony at 9am and yet the reception staff couldn't be bothered to accommodate me. I eventually got my room at 3pm. It was horrific. Worn bed cloths, air con that rattled like an old VW Beatle and the bathroom was simply filthy. I could go on but haven't the energy. It's the pits.
- Official Description (provided by the hotel):
- Hotel Swan 's Cay is located on Main Street where it has a great advantage where it is accessible to all facilities and shops, offers elegant and comfortable rooms with private bathroom , air conditioners , televisions , safe , mini fridge and access to high speed internet , we have rooms for couples and families. Definitely the best place to enjoy a relaxing holiday. ... more less
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- Also Known As:
- Swan's Cay Hotel Bocas Del Toro, Panama - Bocas Town