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“Top hostel” 5 of 5 stars
Review of Hosteluego

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Hosteluego
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Avenue G between 5th and 6th Street, Bocas Town, Isla Colon, Panama   |  
Hotel amenities
Utila, Honduras
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Top hostel”
5 of 5 stars Reviewed November 24, 2012

$25 for a private with AC is a bargain after some of the daft prices I was getting told when I got off the boat. Really clean and the first hot shower i've had in Central America. Some tramp robbed my towel while it was drying on the line outside my room but that's not the hotels fault. A lot nicer than aqua lounge.

Stayed November 2012, traveled with friends
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91 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
5 of 5 stars Reviewed November 14, 2012 via mobile

The hostel is just around the corner of the busy Bocas main street. About 10 minutes walk from the boat. It's in between to a (expensive) supermarket and a really cool bar.

They just renovated the place so everything looks new but still has a comfy fibe. The kitchen clean just like the toilets and the showers. The private rooms are small but the beds are good. The sound of the air conditioning can be really annoying and some place to store your clothes will be handy. So ask for a room that's more in the back.

The owner is a young relaxed American guy who is happy to answer your questions. And the relax area is a good place to plan your daytrips, eat free pancakes and meet other guest.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Curridabat, Costa Rica
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 8, 2012

Really chill hostel, away from the action but still only a 3 minute walk to the main street and center of town. $25 for a private double-bed with A/C. Showers with actual warm water(although it's humid enough to comfortable take a cold one). Real pretty ladies scattered around the lounge area. Too nervous to talk to them but certainly nice to leer at.

I'm pretty sure Nick, part-owner, is the tall blonde kid and he was real friendly and hospitable. A couple of the Panamanian cleaning ladies they have working for them are kinda creepy, but that's to be expected in most hostels in this part of the world. I'm sure they're nice ladies.

Anyways.. five stars!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 27, 2012 via mobile

First off, the two bad reviews where not only from only two guests, i too am one of many that was inconvenienced that week because this guy could not withhold his verbal agreement on rates. I'm surprised the many others have not written to express there disgust at the way they were spoke to and treated.

I think it's important to note that I am a 31 year old, easy going backpacker who has seen a really good share of hostels in my life. I've had a fair amount of distasteful situations at some of them, but never anything that couldn't be resolved. I have never written a bad review about anything in my life and always feel like some things aren't worth the effort but this place however, changed that!

A few days before my arrival I sent the Manager and Owners son Alex, a request to book a few rooms. I recieved his reply saying that they do not take reservations and to please just come in when we got to Bocas and he would help sort things out. So a few days later we arrived and thought ourselves lucky that he had space. Myself, my friends and bunch of backpackers staying here were welcomed in that day under the impression of having found a place to kick back for a few days at an affordable rate that was web based as well as verbally agreed upon.

So to cut a long, ugly story short. The following morning I'm first told that no one in the hosel can stay more than one more night as Alex has long standing booking for a big group the the following day (I thought he didn't do bookings???) then at 10:30am Alex decides he's upping all his rates by 50% (this is 30 mins before check out). He sent one of his employees to do the dirty work of spreading the news while he cowardly tried to escape for a bike ride hoping to avoid a definate uproar. I caught him just before he left to dispute this sudden change in agreement, and he went off in a frenzy of excuses about how all the other hostels were upping their rates for that weeks town fair and how he was doing it too "if no one likes it check out is at 11am." He put is headphones in and rode off before I could get in another word.

Needless to say everyone in the hostel was furious when the word had spread, many had bought groceries and planned tours. Now they were being told that they could only stay for one night and they had to pay 50% more if they did. So naturally that inconveniently changed a lot of plans.

A couple of us took the liberty of speaking to the Owner (Alex's father) who we thought would have more common sense of business ethic in Hospitality, but we were sadly mistaken and were told "My son Alex runs the hostel, you need to speak to him, that's just the way it works around here". (The early twenty-something kid with more attitude than common sense? - We were lost for words)

Upon Alex's arrival from his bike ride he basically walked into the common area and told an enraged and argumentative bunch "I'm upping my rates for the fair, everyone is upping their rates, if you don't like it, I'm sorry! Check out was 30 mins ago" He basically cleaned out his hostel.

Can you imagine 1 hour after waking up in a hostel on the first day you're there and being told to pay more for your bed or get out.

We had to cancel a tour that we had already paid for, waste 4 hours of mid day trying to find accommodation in a town that was almost completely booked out because of the town fair, we ultimately lost a day of enjoying Bocus del Toro, all at the account of a spoilt brat who obviously has no sense of respect or hospitality for his guests. Oh, and everywhere we asked knew nothing of this rate increase, and we went to a lot of hostels.

As we were leaving he sat back in a chair at the entrance insultingly whimpering "Bye guys!"

Hosteluego, with no remorse, inconveniently put us out. There was no sense of customer service or gratitude in the way we were treated. It was untruthful and unfair. I have a feeling we were lured in to be taken advantage of, to fill beds temporarily without being told of the group booking in fear that we might have gone somewhere else from the start. The price hike I think was an attempt to try put us out of pocket in hope that everyone would believe his lies about all the other hostels hiking prices, which they didn't, in fact only one out of the 10 plus that we went to did this.

In my opinion people like this don't deserve to be supported, there are many other hostels in and around Bocus that are really nice and many are run by honest, amazing, helpful people who deserve the support of the backpacking community. Casa Max for one is only down the street from here and it's much better and honest.

Please consider this carefully if your heading that way, don't let this guy pull the wool over your eyes!

  • Stayed September 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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akik926, Owner at Hosteluego, responded to this review, October 31, 2012
This is one of a group of 4 traveling together who threatened to leave HosteLuego a bad review if we did not maintain our prices for them during two days of Feria. We were completely full and following local pricing protocol, as was every other hotel and hostel on the island. Unfortunately, you can't please everyone. Fortunately, though, we get very few guests like this.
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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2012

Alex and his team are unfailingly polite and incredibly helpful.

In Hosteluego they've created the kind of hostel that i think most backpackers would like to start up: good value, good vibe, good location and lots of amenities.

Bike rental is easy and great value, the pancake breakfast is a nice touch, the rooms are clean and, thanks to the recent refurb, everything is in great working condition and looks like it has been well made rather than cheaply cobbled together.

Also, it was great to find a hotel where A/C actually means air conditioning rather than a rickety fan at the end of the bed!

All this for just $25 (private double) in Bocas del Toro is a real steal.

We heard about it from other backpackers and would happily spread the word. One of the better places we stayed over the course of our trip.

Stayed October 2012, traveled as a couple
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 10, 2012 via mobile

We have nothing but positive reviews for Hosteluego! We have been traveling for over 4 months throughout Central America and truly had a 5-star experience. We even preferred our two night stay at Hosteluego over our stay at Bocas Del Toro Hotel.

Alex and Jose couldn't have been more friendly or helpful during our stay. From recommending things to do, places to go and how much we should pay for tours they were both happy to help at all times.

The hostel was spotless! Very clean rooms, common areas, kitchen and most importantly bathrooms! The bed in our room was the best we've had since we left home ($25 private room)! The vibe of the hotel was super chill and very social. Guests and owner/employees always open for conversation.

We loved the location. A few doors down from Mondo Taitu (50¢ beers from 7-8) and a pizza joint down the street, plus it's the perfect walking distance from town. We enjoyed the free coffee in the morning, and it was great to be able to make our own pancakes too.

Thanks guys for a great stay. We're missing Hosteluego already!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 5, 2012

Really liked Hosteluego! $25 per night for a private room with ac is a good deal in Bocas and having checked out the majority of the hostels in town before choosing it, I'm sure this is one of the cleanest and nicest. The showers are great, the kitchen is clean, the lounging area is nice and sociable and it's fun without being hectic. Alex and Jose who run the place are friendly and full of recommendations on things to do. If you're looking for a huge party or a full hotel experience, you'll be disappointed. But if you're looking for good value, clean rooms and bathrooms and a laid-back atmosphere, you'll love it!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hosteluego

Address: Avenue G between 5th and 6th Street, Bocas Town, Isla Colon, Panama
Location: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Amenities:
Beach Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette
Hotel Style:
Ranked #6 of 29 Specialty Lodging in Bocas Town
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Convenient location steps from downtown Bocas. Walking distance to all bars, restaurants & shopping. Safe, secure building and personal lockers. Everything brand, spanking new. Must see it to believe it! Backpackers, surfers, college students, gap year students and beyond - everybody is welcome at Hosteluego. Party, relax and have the best Bocas del Toro vacation ever. ... more   less 
Also Known As:
Hosteluego Bocas Del Toro, Panama - Bocas Town

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