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“Bocas Paradise (??) Hotel” 2 of 5 stars
Review of Bocas Paradise Hotel

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Bocas Paradise Hotel
1st Street | Next to Taxi 25, Bocas Town, Isla Colon 00420, Panama   |  
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Hotel amenities
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Ranked #8 of 12 Hotels in Bocas Town
Altos del Maria
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Bocas Paradise (??) Hotel”
2 of 5 stars Reviewed April 14, 2012

Not by a long shot.
There's a joke in Spanish, a play on words that says things go from Guatemala to Guate-peor, meaning going from bad to worse. That about sums it up for our experience over the past two nights at this hotel.

We had made reservations long in advance, using an Oferta Simple promotional package. It was our first trip to Bocas Del Toro, as it was for the couple who accompanied us.

The first red flag was that on our arrival, we were told that the room we requested and paid additional funds for, was not available. We had wanted a room at the rear of the building, to have a full water view and kitchenette. Instead, we were given a room on the side, with no kitchenette, and a smaller balcony. They said we could have the right room the following night.
We accepted the offer at the time, but later declined (see below for the reason).

When we got to our room, we were met with more negative "surprises". The safe was non-operational and the lock on the room door was identical to the interior type lock in most private home bedrooms. There was no dead bolt and no security chain. We were told by the head housekeeper that people took and lost the keys to operate the safes, so that's how management resolved the dilemma- by not replacing the keys.

Ah, but it gets worse. The room floor was dirty, the shower was bedecked with long black hair on the wall and in the drain and the sheets had not been changed.

Other than an apology and a promise to clean the room, no adjustments or additional service was provided. I asked for a cup of bleach to clean the shower, which I did. The following day, the room was cleaned, but I question whether or not the floor was swept or vacuumed.

Another shortcoming: At night, there front desk is not always covered, meaning anyone can walk into the place and wander from floor to floor (remember- the locks are not very strong).

The final insult on top of all this was that the hotel is two doors away from a bar called "Barco Hundido" or sunken boat. They crank up the music after dark, and it continues, at decibel levels topping 110, until about 2 or 3 AM. Our friends whose room was in the rear of the hotel got very little sleep either night. Even on the opposite side of the hotel, where we were, the thump of the bass was audible in our rooms, with closed windows and sliding door.

The one positive factor was that the restaurant in the hotel has good food. No ice machine is to be found, but the fare in the restaurant was good.

Please see my review of another hotel, the Boquete Garden Inn, to read about a much more pleasant experience. I will write that within the next 48 hours.

Room Tip: As far from the nearby bar as possible, but the volume there will not be totally eliminated, regardl...
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  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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113 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Panama
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 14, 2012

I get a promotion with this hotel. It was comfortable, clean and pretty. Also has a sea view from our window! Also has an excelent location from bars and restaurants

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 16, 2012

We buy a package from a panama's offer website called ofertasimple.com, so we get there but didnt do too much research this time. But it doesnt matter. First the hotel was next to the boat pier (Taxi 25, recommended if coming by land). Check in was a breeze. The rooms where nice and cozy, nothing luxury but ok with A/C, fridge and even a microwave. They offer a breakfast of fried eggs, bread, fruits and coffee or juice. It is very well located for late time party because is next to "El Barco Hundido (the sunken ship) bar". We have a great time there, truly recommended. They offer wifi at lobby.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 1, 2012

We stayed here for a night before heading on to their sister island hotel, Popa Paradise. For that, it was worth it. I would not recommend an extended stay here.
The food was GREAT! (seafood!!) and the women working the bar and tables were personable and helpful. We had amazing experiences the three meals and drinks we had there. I imagine some people would be disappointed with the rooms. They are very simple, smell a bit musty, and are nothing special. They are "night and day" compared to their sister hotel Popa Paradise (luxury, paradise!) But, they are cheap and a great place to stop for the night and see the town of Bocas. The front desk people were helpful, though not personable or friendly. They did not have our reservation when we arrived (despite our numerous confirmations) but did their best to accomodate us. And, the location is great!!

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Playa Coronado, Panama
Level Contributor
115 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed October 5, 2011

I was pleased with the selection of this hotel for our weekend getaway. It was a slower time in Bocas so we received one of the 4 water facing rooms with our package which was very nice. I am not sure the side or street facing rooms would have had the same effect. The rooms were generally clean. It appears the regular maintenance is lacking somewhat as there were broken bathroom rods, a missing in-room safe, missing kitchen ware and chair cushions. The walls were in dire need of fresh paint and the bathroom towels have seen better days. Having a fridge and coffee maker was great!
As for the prior mentioned noise from next door - yes it was there in full force - but the constant drone from the AC unit (it was loud enough) pretty much drowned this out. Light sleepers will have an issue with the noise.
We only dined in the lovely waterside restaurant for breakfast and it was fine. We did find the pricing on the menu to not match the food quality/quantity (ie three small pancakes for $6.50 versus eggs benny for the same price). There are more than enough restaurant choices out the doorstep as well.
Christen was helpful with tour suggestions and willingly helped point us in the right direction.
We would stay here again if the price was right and only in a waterside room.

Room Tip: Ask for a water facing room.
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  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 11, 2011

We had a great room with very comfortable 4 poster bed and balcony overlooking the sea to Casenero island. On one day there was an issue with the water which went off for several hours so the manager gave us the room for half price. The manager is very helpful but the receptionist seemed quite disinterested and was not very forthcoming with information. Room had a/c, fridge, microwave, toaster and coffee maker.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
1 review
5 of 5 stars Reviewed August 22, 2011

The Bocus Paradise Hotel is a great place to stay in Bocus Del Toro, not only is the location amazing and the water view lovely, but the staff was incredible. The food was fantastic (and fast) and when I had an emergency with a lost pastport, Christen jumped in to help--in the middle of an event they were throwing. I can not say enough good things about this establishment.

Room Tip: Our room was great, the air conditioning worked and the bathroom was very cool.
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  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bocas Paradise Hotel

Address: 1st Street | Next to Taxi 25, Bocas Town, Isla Colon 00420, Panama
Phone Number:
Location: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Bocas Town
Price Range (Based on Average Rates): $
Number of rooms: 30
Official Description (provided by the hotel):
Bocas Paradise Hotel is located in the heart of the vibrant and picturesque Bocas Town. The hotel features three stories of colorful Caribbean architecture perched out over the water with spectacular views. The hotel offers 30 rooms, an incredible restaurant and bar and some of the best views in Bocas. All of our rooms are en suite, have air conditioning, a ceiling fan, free high speed wi fi, and cable TV. We have budget rooms without a view, double and twin rooms with a balcony and view to luxury suites with fridges, coffee machines and gowns to enjoy on the large ocean facing balconies. We look forward to welcoming you to our paradise! ... more   less 
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Also Known As:
Bocas Town Paradise Hotel
Bocas Paradise Hotel Bocas Del Toro, Panama - Bocas Town

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