We stayed at this hotel for a team building event. The hotel is very nice with beautiful views from all the rooms. Rooms are relatively large, very clean, with nice toilettries. Food is very good. Shuttle service to town is reliable and effective. Some employees are helpful.
On the negative side, we did not have Internet most of the time. The service at the restaurant was slow; it took us 90 minutes to complete lunch (it had been pre-ordered); not good when you are on a business meeting. Some hotel employees were not particularly friendly and helpful; they do things at their own rhythm regardless of your needs. For example, I had to ask three times for the arrangement of our meeting room. At the end, we had to start our work day late.
The general manager apologized for the inconveniences we experienced and tried to compensate for the service faults; that was very nice on her part.
Despite the flaws, I would come back to this hotel, more for leisure than for work.
- Also Known As:
- Playa Tortuga Hotel And Beach Resort
- Playa Tortuga Hotel & Beach Isla Colon
- Playa Tortuga Hotel & Beach
- Playa Tortuga Hotel Beach
- Playa Tortuga Resort Beach
- Playa Tortuga Hotel & Beach Resort Panama/Bocas Del Toro - Isla Colon
- Official Description (provided by the hotel):
- We are a relaxing 5-star hotel offering excellent service in a casual environment. Our hotel is located in front of the Caribbean beaches of Bocas del Toro. Enjoy our rooms with private balconies and spectacular seaside view. Room services and amenities include air-conditioning, cable TV, complimentary WIFI use, in room minibar. Hotel services and amenities include complimentary breakfast buffet, complimentary WIFI use, two restaurants, swimming pool for children and adults, newsstand, beach access, gym and two meeting rooms. ... more less
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