We stayed at this hotel for a team building event. The hotel is very nice with beautiful views from all the rooms. Rooms are relatively large, very clean, with nice toilettries. Food is very good. Shuttle service to town is reliable and effective. Some employees are helpful.
On the negative side, we did not have Internet most of the time. The service at the restaurant was slow; it took us 90 minutes to complete lunch (it had been pre-ordered); not good when you are on a business meeting. Some hotel employees were not particularly friendly and helpful; they do things at their own rhythm regardless of your needs. For example, I had to ask three times for the arrangement of our meeting room. At the end, we had to start our work day late.
The general manager apologized for the inconveniences we experienced and tried to compensate for the service faults; that was very nice on her part.
Despite the flaws, I would come back to this hotel, more for leisure than for work.
- Official Description (provided by the hotel):
- Tropical Caribbean Beach Resort on the crystal clear waters of Bocas del Toro, Panama.Playa Tortuga offers 117 stylish room accommodations, each with a balcony and spectacular ocean view. Guests may choose from standard rooms, junior suites and large grand suites, all offering a contemporary décor, modern amenities and a soothing tropical atmosphere.Relax in the hotel’s sea view pool, or sunbathe in our water mirrors while enjoying your favorite beverage from the nearby bar area. Little ones will enjoy the children’s pool. Other modern and convenient amenities include free WIFI and a state of the art Fitness Center featuring a private massage area. ... more less
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- Also Known As:
- Playa Tortuga Hotel And Beach Resort
- Playa Tortuga Hotel & Beach Isla Colon
- Playa Tortuga Resort Beach
- Playa Tortuga Hotel & Beach Resort Panama/Bocas Del Toro - Isla Colon