We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good” 3 of 5 stars
Review of Playa Tortuga Hotel & Beach Resort

Save Saved
You added Playa Tortuga Hotel & Beach Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Playa Tortuga Hotel & Beach Resort
4.0 of 5 Resort   |   Isla Colon, Panama   |  
Hotel amenities
Ranked #11 of 24 hotels in Isla Colon
Oklahoma City, Oklahoma
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
“Good”
3 of 5 stars Reviewed November 12, 2012

Let me be clear, if you are expecting a luxurious resort, this is NOT it. The hotel is very run down, I would say it is a Motel 6 equivalent...from 2000. The rooms and bathrooms show A LOT of wear and tear and are in dire need of renovation. The food served at the restaurant is not great, but edible and the service in the restaurant is poor. Despite this, I still am willing to give this hotel a good review for these reasons.

Location: I liked that it was removed from the hustle and bustle, yet its just a few minutes from town. You could walk, but I would NOT recommend it. The cabbies drive like mad men there!
Free Shuttle: The hotel offers scheduled shuttle drop offs and pick ups to downtown. The shuttle driver even took us a couple times off schedule which was greatly appreciated.
Tour Desk: They have a tour desk where you can arrange all your tours. We arranged a tour the day of and had a water taxi headed to pick up within 5 minutes. It's very handy.
Staff: There are a lot of staff at Playa Tortuga and they all do a really good job of keeping the facility clean and orderly. The front desk staff were also very nice and helpful. The only service that was lacking was the service at the bar/restaurant on the pier.
Pool: The pool is not huge but its nice and clean and while we didn't spend a lot of time there, it did seem like a good place to relax.

While Playa Tortuga didn't knock my socks off, I think it was the best possible option for Bocas Del Toro and I would stay again if I returned to Bocas.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

362 people have reviewed this hotel

Traveler rating
    63
    131
    90
    45
    33
See reviews for
97
153
8
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Whitby, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2012

Stayed at Playa Tortuga for 4 nights in 2009 and LOVED it! It's accessible to all of the local attractions, either by a bumpy cab ride or by boat (one night we chartered a boat from a floating bar...wish I could remember the name!) The food was ok, if a little expensive to eat / drink in house for an evening but it was OK to bring our own food and alcohol in from the local businesses. The pools were clean and beautiful, the breeze floating in from the ocean was like a dream. All the rooms are ocean view and extremely clean and comfortable. I seem to recall some issues with our air conditioner but otherwise no trouble at all. Looking forward to another trip.

Stayed December 2011, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 1, 2012

Just returned from a 5 day stay at Playa Tortuga. It was a quiet, clean and peaceful environment which we were looking for. The service staff was very helpful. The only problem we had was the breakfast not being up to par. It was always cold. They didn't keep it hot. The mixed drinks and food at the restaurant across from the hotel was excellent. I also have to compliment Iveth Michelt who is the assistant Manager? She was very professional and accomodating and so was her staff. She made our stay delightful and because of her, we would definitely recommend your hotel to friends and if we should return to Boca, we would stay at your resort again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tambor, Costa Rica
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 16, 2012

The front desk and Airport Pick Up was very good. The overall condition of the hotel, service staff, and restaurant are definately lacking. Rooms are tired. property is not well maintained and restaurant menu is poor. They say they have two restaurants, yet only one menu and it is a pub style menu. Location is a little far from town, but do able. I found bar prices quite high for Panama. No mini bar in room as advertised, no spa services, and overall very unattentive staff. Would not return.

Room Tip: Pick another Hotel
See more room tips
  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona, United States
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 15, 2012

Booked this place as a getaway while visiting Panama. A bit detached from central Bocastown, will be a long walk, short bike ride, or shorter taxi to town.

This is the luxury resort on Isla Colon. By local standards, that's true. If from North America, compare accommodations to a really nice Courtyard. Large bed, clean and cool-looking bathroom.

Decent bar food, though not spectacular. Cheap drinks and long happy hour.

Close to beach, but you're better off visiting Starfish Beach or another local beach if you want to see beauty. Close to nature though, each night here we saw crabs walking with us in hotel's exterior corridors.

Only complaint, room a bit musty, smelled of mildew . . . common in tropics. Hotel staff brought an ozone machine promptly and left it with us for the entire time.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 17, 2012

Very nice hotel, very clean, kind staff, big american style breakfast. It has own pier that allow the boats catch you to do the day trips. Big and very confortable beds. Big room. Travel agency inside is very overpriced. Back for sure. Recomended.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 24, 2012

Even tough it was not an exclusive resort We had such a great time there. You can swim in the pool or beach or get in the free shuttle and go to Bocas Downtown at night. You can also get a 25 $ tour that can take you to the other islands all day.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Playa Tortuga Hotel & Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Tortuga Hotel & Beach Resort

Address: Isla Colon, Panama
Location: Panama > Bocas del Toro Province > Isla Colon
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Isla Colon
#4 On the Beach Hotel in Isla Colon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playa Tortuga Hotel & Beach Resort 4*
Official Description (provided by the hotel):
Tropical Caribbean Beach Resort on the crystal clear waters of Bocas del Toro, Panama.Playa Tortuga offers 117 stylish room accommodations, each with a balcony and spectacular ocean view. Guests may choose from standard rooms, junior suites and large grand suites, all offering a contemporary décor, modern amenities and a soothing tropical atmosphere.Relax in the hotel’s sea view pool, or sunbathe in our water mirrors while enjoying your favorite beverage from the nearby bar area. Little ones will enjoy the children’s pool. Other modern and convenient amenities include free WIFI and a state of the art Fitness Center featuring a private massage area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Tingo, Otel, BookingOdigeoWL and Venere so you can book your Playa Tortuga Hotel & Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Playa Tortuga Hotel & Beach Isla Colon
Playa Tortuga Hotel And Beach Resort
Playa Tortuga Resort Beach
Playa Tortuga Hotel & Beach Resort Panama/Bocas Del Toro - Isla Colon

Owners: What's your side of the story?

If you own or manage Playa Tortuga Hotel & Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.