We have travelled around Taiwan for nearly two weeks. This hotel had a wonderful spaciousness room with excellent views of the lake but the front desk service was terrible. It lacked the smiles, cheer and over all helpfulness we have become used to throughout our stay in Taiwan. This may have been made more difficult due to the lack of English. The bikes were free to hire but need a service as we spent time putting chains back on and making sure the breaks worked. The shuttle only ran at the most inconvenient times and no allowances were made even through we were the only people onboard. We would have been happy with a smaller room and amazing service, not hard to come by in Taiwan. We would recommend staying in Itashao as it has a much nicer feel despite the seemingly unauthentic aboriginal facade.
- Also Known As:
- Sun Moon Lake Hotel Taiwan/Nantou
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