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“Lovely resort on water” 5 of 5 stars
Review of Lagoon Paradise Beach Resort

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Lagoon Paradise Beach Resort
4.0 of 5 Lodge   |   Marakolliya, Tangalle 82200 , Sri Lanka   |  
Hotel amenities
Kitchener, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Lovely resort on water”
5 of 5 stars Reviewed October 29, 2013

The resort had options for rooms which were from low priced to high. I chose the lower one in a room away from the higher building which was set apart in a little garden area with a small verandah. There is a pool and a restaurant which faces the ocean. A young man sells his shells for his living while diners drink in the beauty and imbibe. Nearby is an area where turtles come ashore to lay their eggs. I was there on Chinese New Year of the snake. Peaceful tranquil ambiance.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagoonparadise, Public Relations Manager at Lagoon Paradise Beach Resort, responded to this review, November 30, 2013
Dear Guest,

What a review ! I am glad you experienced every bit of your holiday with us and indeed it is a lovely Resort near the beach and also covered from the lagoon around.

One could involve in so much of different activities during the stay and the "Young Man who sells clams and ornaments" is a regular vendor on the beach and he is a good guy to keep company with .

We appreciate your review . Look forward to welcoming you again at our beautiful resort.

Warm Regards

Dinesh Premarathna

Business Development Manager
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155 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2013

We stayed for 8 nights here in July 2013 for the first part of our honeymoon. We choose the beach cabana as it looked incredible. We had read previous reviews so we were aware that it has no air conditioning or hot water. None of that mattered, it was such an amazing place to live for those days, waking up to the sound of the waves crashing and wandering down the beach to the rock pool which is not very far away. We were told not to swim in the sea as it was crazily rough so also used the swimming pool which was lovely. The beach is breathtakingly beautiful and it felt like our own for at least the first 4 days before other holidaymakers turned up! It was a quiet time of year and we were thoroughly spoilt by being some of the only guests there. We were looked after extremely well by everybody especially Sampath in the main restauarant and Krishna in the Big Crocodile. We had some mouth watering seafood from the lagoon one evening and sat at a table right on the beach with our feet in the sand. We too had a great experience going to see turtles on the neighbouring beach and were told when the turtle had come up onto the shore so we did not have to wait for too long to see her lay her eggs. We went by Tuk tuk arranged by the hotel and also for longer journeys had a driver by the name of Parakum who was also arranged by the hotel and was a fantastic guide. The hotel is in a good position for visiting Yala National Park and also the blow hole and rock temple. Our only very small complaint was that it seemed impossible to get mint so we could never have a mojito! (We did manage to get some in a restaurant in Tangalla so we were ok!) It was perfect for what we wanted, time to ourselves in a very romantic and relaxing setting. We would definitely recommend going there.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagoonparadise, Public Relations Manager at Lagoon Paradise Beach Resort, responded to this review, October 26, 2013
Dear Guest,

We thank you for the review of your experience at Lagoon Paradise Beach Resorts , Tangalle. It has been our absolute pleasure in delivering you a great service and make your stay with us enjoyable and memorable.
We appreciate the time taken to write a review and I’m thrilled to hear that your Dining experience at Big Crocodile beach restaurant and your stay in the hotel were both positive and memorable.
Yes indeed we have conveyed the message to courteous Sampath and Krishna. They are naturally great host and make sure their guests are very well attended and satisfied .
I am sure you shall make your next journey soon down to our Resort and enjoy your favorite Beach Time again .
While we pride ourselves on providing a pleasant experiences at great value, our focus remains with offering quality . Rest assured we stand behind both the quality and value of all we offer.
We hope we have the pleasure of seeing you again at Lagoon Paradise Beach Resorts where you are always welcomed and fondly remembered.

Best regards,
Dinesh Premarathna
Business Development Manager
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Dusseldorf, Germany
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2013 via mobile

We stayed in August in this ressort with our family were very satisfied. Great location with huge pool and a cool beach bar. Marvelous beach! Dinner is ok when looking at price and quality. Accomodation as you like: standard rooms in the old building without AC but nevertheless a nice athmoshere and for a low price. The rooms in the new building offer more comfort (AC, fridge, ...) but also for a reasonable rate. Friendly personell.

Stayed August 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagoonparadise, Public Relations Manager at Lagoon Paradise Beach Resort, responded to this review, October 26, 2013
Dear FamilyW,

It's been our absolute pleasure in making your holiday fondly remembered and delighted. We appreciate your glowing reviews given about the property and the experience you had with us .

Your review paints a perfect picture of treasured family days spent with with us. We strive to offer an impeccable service whilst making sure the colleagues deliver the best service and the attention you need . We were all happy to have you and the family at our beautiful resort .

Thank you for this but above all, thank you for coming - we’d be thrilled to welcome you all back just as soon as you wish to be here.
Warm Regards
Dinesh Premarathna
Business Development Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
haputale
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2013

Had a deluxe room with private balcony facing the swimming pool. The beach looks even more beautiful when viewed with the sun approaching the horizon. Outstanding quality of dining and customisable options were a plus too.

Room Tip: Deluxe rooms on the second floor has large balcony
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagoonparadise, Public Relations Manager at Lagoon Paradise Beach Resort, responded to this review, October 26, 2013
Dear Simon M,

I’m delighted that you liked the hotel and feel comfortable in reviewing the property . Your custom and support is greatly appreciated .

We enjoyed looking after you and would be thrilled to welcome you back.

Thank you for highlighting your dining experience with us . I am glad to hear everything was met and you truly enjoyed .
Finally, thank you for coming to stay and for being such delightful guests. I hope that one day we have the opportunity and pleasure to welcome you all back.

Warmest Regards
Dinesh Premarathna
Business Development Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jubbega
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

Lagoon Paradise has everything! Big rooms, fine breakfast, nice swimming pool, a lagoon which you can explore with a canoe, a rough sea but close by a place to swim en last but not least the Big Crocodile Restaurant: a place to relax or play some games with good food en drinks and a very friendly atmosphere!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagoonparadise, Public Relations Manager at Lagoon Paradise Beach Resort, responded to this review, October 26, 2013
Dear Guest,

Thank you for such a great review and greatly appreciated. We're thrilled to read this and could hope for nothing more.

We never fail to be taken aback by the enthusiasm and sheer passion a guest might express the Resort , in every way your kindness towards us is exceptional and overwhelming.

"Big Crocodile" has always been one of the most favorites among our guests and the breathtaking views of the ocean . Sandy beaches are just waiting to welcome you again to give you that frolic experience .

Please don’t hesitate in recommending us far and wide.

We have the pleasure in welcoming you back at our lovely resort.

Warm Regards
Dinesh Premarathna
Business Development Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galle, Sri Lanka
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 14, 2013

This place offers a beautiful Swimming pool and a beautiful beach. The Deluxe rooms and Kabanas are very clean, neat and luxurious. I would give this Hotel 5 Stars Overall if the food was a bit tastier. Overall the food was good and if it is better if it got somewhat better. For someone who want to go on a trip don't think twice! Directly go to this hotel. You will realise this as a paradise.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagoonparadise, General Manager at Lagoon Paradise Beach Resort, responded to this review, August 15, 2013
Dear guest,

Greetings from Lagoon Paradise Beach Resort!

I thank you very much for taking your time to write about your wonderful stay at our resort and it has been our pleasure in offering you the star class service and making sure you have a memorable stay .

I am so glad to hear you enjoyed the breathtaking views of the ocean and had a wonderful time. Your complements to the staff were already conveyed .

It was a pleasure looking after you. On behalf of the entire Lagoon Paradise Beach Resort , Tangalle team I look forward to welcoming you back and remain.

Sincerely,

Priyantha Kasthuriarachchi

General Manager
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Waterford, Ireland
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 4, 2013

we had booked this place because of the situation on a beautiful beach. when we got there it seemed empty of guests so imagine our disappointment when they put us in a little chalet that was dark and dreary and resembled a prison cell. we spoke to one of the staff about it but nothing was done. the restaurant staff were lovely but i felt they were afraid to take our complaint any further. we just decided to move on to ella from there as i couldn't sleep in the dreary drab room that smelt like it had never been cleaned properly.

Room Tip: make sure you book a room in the actual hotel itself and dont settle for a chalet.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagoonParadis, General Manager at Lagoon Paradise Beach Resort, responded to this review, August 7, 2013
Dear guest,

Greetings from Lagoon Paradise Beach Resort !

Thank you for taking the time to share your feedback following your recent visit to Lagoon Paradise Beach Resort,Tangalle.

Your feedback is important to ensure that we continually deliver the ultimate experience Lagoon Paradise Beach Resort is renowned for and exceed your expectations for future visits. At the same time, I was concerned to read that on this occasion we did not meet your expectations.

This is most unfortunate I do hope that your chosen travel options were more positively suited.


I have noted your overall experience and feedback regarding your disappointment over the lack of comfort of the accommodation in the Chalets.Please accept our sincere apologies for the inconvenience caused in this respect. Please note that I have personally passed your concerns to the concerned members of the team in order to review our facilities to ensure that we only deliver and extend to our guests the ultimate quality of service they deserve.

Thank you once again for sharing your feedback and thereby giving us the opportunity to enhance our service quality. I do hope that this incident will not deter you from visiting Lagoon Paradise Beach Resort, Tangalle in the future and you will allow us the opportunity to restore your confidence in the ultimate hospitality the hotel is renowned for.

Sincerely,

Priyantha Kasthiriarachchi

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lagoon Paradise Beach Resort

Address: Marakolliya, Tangalle 82200 , Sri Lanka
Location: Sri Lanka > Southern Province > Tangalle
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #21 of 50 Specialty Lodging in Tangalle
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lagoon Paradise Beach Resort 4*
Number of rooms: 36
Official Description (provided by the hotel):
One who will arrive at this magnificent resort would definitely think that this location may be a nature‘s gift to the area. The resort is sparred in five acres of land contrast with landscape including all facilities. The complex consists of 2 bungalows and13 rooms with a combination of a magnificent Lagoon Sea view. The crystal clear aqua sea water and the wide and golden sea beach are unpolluted with the reminisce of seasonal monsoon. The construction is being done in accordance with the landscape of the location. The area is covered with green shady plant’s with creepers rolling round the trees Plants such as mangroves, coconut, banana and other Indigenous trees were always habituated by endemic birds and also in several month of the year full by seasonal birds arriving from many overseas destinations .The turtles encroached the shore to lay down eggs in the area where resort is located. ... more   less 
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Also Known As:
Lagoon Paradise Beach Hotel Tangalle

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