Ganesh cabanas is undeniably located in a beautiful part of Tangalla which is by far the most beautiful beach Iv seen in Sri Lanka... But my experience was ruined by the rude,aggressive and pretty pretentious attitude of staff and particularly the manager...Sri Lankan people are generally so warm and friendly but the staff here seem to think that one Tripadvisor award means they don't need to try anymore with their new customers... I only stayed one night after the constant harassment from management about why me and my partner didn't eat dinner at their place the evening before,why we were leaving etc... I was pretty shocked also when I asked a waiter for a menu when I arrived and was pointed to across the room to go fetch it myself....for the most expensive accommodation in Tangalla,it's hardly the welcome I thought I would be getting... The location is stunning and the gardens are well kept,but the customer service taints that...
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- Also Known As:
- Ganesh Garden Cabanas Hotel Tangalle