Never to mention the horrible hygiene condition, NO security system, cold shower water and continuously barking dogs all night long, the staff shall never be trusted! We stayed there for three day two nights. On the morning of 2nd day, one of their staff asked us if we want room cleaning, and we never thought too much before we handled the key to her. We then asked the reception to keep our passports and handphones, but I left one wallet in our backpack which is inside the cupboard in the room. There are two notes of US100 and 14 Singapore Airport Shop vouchers, each voucher is 10 SGD, Other Sri Lanka currencies were with us on that day.Keep in mind there is no safe box in the room. In the very evening, when we come back, we found one of the US 100 notes and 1 voucher were gone. We were so angry because that very day was MY BIRTHDAY!!! The whole day we were outside. And the whole floor only had our room being checked in and the other guests were also outside on the day. We reported the case to one man staff. He just said he never experienced such thing before,.Then when we got back to our room we searched tripadvisor and found a review writing similar case as us, their staff stole EU 100 from guests. The next morning when we showed that review to their staff again, they just started their own conversation in their language... finally they just said they cannot recall....How can I trust them!
FINE, anyway it was my birthday, and I knew I cannot get my money back.HOWEVER, when we left the hotel, we suddenly found that they STOLE ANOTHER 3 VOUCHERS even after we have told them those vouchers can only be used in Singapore!! After that, Sri Lanka left me a really bad impression. Most of the locals who start talking with u on the road must have some intentions with your money. NEVER EVER go to KANDY VIEW HOTEL!!!!!
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