The owner of this hotel made false promises to us and it ended up costing us not the 4450R they quoted for the room but 6000R. We had booked ahead and were told they have family rooms and of course booked a room on this basis. We arrived at 12:00 at night (with 2 young children in tow) after a misunderstanding regarding the correct train to take from Ella to Kandy (11 hours instead of the 6-8 hours we were expecting).
My wife was shown 2 rooms and we were informed that one parent and one child should sleep in each room. This is not suitable for family accommodation especially when we were supposed to be staying for three to four nights.
That is my gripe out of the way, so read on.
The rooms were beautiful and the view was as good as the other hotel and each room has a balcony so you can enjoy the view. The rooms and the bathrooms were clean and tastefully appointed. We only spent 6 hours at this hotel so we cannot provide much more information than this. We did note the owner was annoyed with us because we refused to 'bunk' with our children and stay at the hotel. She was emphatic that this is how Europeans go on family holidays and that we were the odd ones out. Well if that is how Europeans go on holiday then you can have it.
- Also Known As:
- Expeditor Hotel
- Expeditor Hotel Kandy