I can't comment on the facilities because we were unable to stay . The very rude and callous owners not honoring our reservation made at least 6 weeks previously .
I confirmed that we were coming 2 days before as requested , but by phone . Because i didn't do this by email, when we arrived we were told the room was gone and they were full. No hint of this was given to me in my phone conversation . I was told I needed to be there by 6pm or the room could not be held . We went to the expense of hiring a car to make sure we got there on time and arrived at 4pm to be rudely turned away , and the owners knew the Kandy Hotels were all full.
We are in our 60's and this treatment appalled us . No Sri Lankan hospitality here.
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- Also Known As:
- Sharon Hotel Kandy