The Queen's Hotel is slap bang in the middle of the picturesque town of Kandy. The entrance to the Temple of the Tooth is across the road and the hotel faces the lake in the centre of town. The hotel is historic and the lobby space and public areas are grand and atmospheric. You can hear the chanting for the ceremonies in the temple along with the traffic from 5am if you are lucky enough to get a room at the front of the hotel. Perhaps if you value sleep the rear is a better bet.
The rooms are from another age, which is both good and bad. They have fridge, phone, small tv, air-con, fan and lovely old mahogany furniture, but no safe. The bathrooms are servicable. The drapes are a bit grubby and many of the front rooms are twins with two small single beds - not luxury but comfortable enough.
The service while friendly is a little haphazard and slow and the only meal I ate there, breakfast, was pretty bad. For some reason the scrambled eggs are sweetened, cereal stale, at least the coffee is drinkable.
There is swimming pool at the rear although the patio area is a bit rough around the edges and wi-fi works only in the lobby. Do look out for some of the interesting photographs around the public areas. In the lobby there is also a fairly pushy tour agent and various shops in the arcade. There is a fixed price souvenir shop in the outside arcade that has a branch at the airport, but the Kandy branch is approx 40% cheaper.
For a night or two it's convenience and historic value outweigh the negatives, but don't expect luxury.
Rooms at the front are noisy ie you'll need ear plugs, rear facing rooms are quieter and overloo...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.