My first impression of this hotel was that it seemed very new and modern. Apparently it is actually quite old, so it's been renovated not long ago. The room was beautiful. Very European/North American-looking. The front desk service was excellent, as well. However, after my initial positive reaction, a few weaknesses began to stand out. For example, every sound from the hallway echoed its way into the room. The buffet food was a somewhat bland attempt to cater to Western tourism (just because we can't all handle spice doesn't mean we don't enjoy flavour) and a bit pricey with that taken into consideration. The servers/bus boys in the restaurant hover over you, watching you eat and waiting to snatch your plate away immediately, even if it means getting in your way. Not a great deal of respect for personal space, but this is a common part of the Sri Lankan experience. The pool area is pretty old and is shared between a few hotels, so it can get busy and noisy. Not the greatest place to relax. I wouldn't call the hotel 'Poor' overall, but I don't think I'd stay here again.
- Official Description (provided by the hotel):
- Hotel Topaz was built in 1976 and fashioned after a much loved gem stone found in Sri Lanka. Considering its situation in the hill capital of Kandy, the last royal stronghold in the country, Hotel Topaz is considered the jewel in the crown of Kandy.Nestled amidst lush tropical greenery, surrounded by the distinctive Knuckles Mountain range and Bible Rock, enveloped in the cool winds blowing through the mountains, Hotel Topaz offers something for everyone.The short distance away from the city centre itself, lends the hotel and its guests maximum accessibility no matter what the choice of activity is. However Hotel Topaz offers guests a tranquil setting and the option of exploring the city’s rich heritage in style and comfort.The warm and personal service serves to truly bring out the widely famed Sri Lankan hospitality. Guests at Hotel Topaz are made to feel at home, and explore the surrounding gardens or have a cocktail or high-tea on our famous rooftop terrace with its 360 degree view of the city and its hills. ... more less
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