We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great short stay hotel” 4 of 5 stars
Review of Hotel Hilltop

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hotel Hilltop to your Saves list
Hotel Hilltop
2.0 of 5 Hotel   |   200/21 Bahirawakanda | Peradeniya Road, Kandy, Sri Lanka   |  
Hotel amenities
Ranked #31 of 51 Hotels in Kandy
Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Great short stay hotel”
4 of 5 stars Reviewed March 2, 2014 via mobile

Appropriately named this hotel is situated up an extremely steep hill and is best reached by tuk tuk or car. Lovely pool, spacious bar area and restaurant. Rooms are basic but clean and comfortable if a little shabby. Food is excellent and the staff helpful and friendly. Special mention for Dulana on front desk who was more than helpful although maybe not an electrician !! Would recommend as a short stay hotel and just a five minute tuk tuk ride from the centre of Kandy

  • Stayed February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note your positive comments about the staff and the experience you received at our hotel. We are very pleased and motivated by your comments and trust that you would come back to Hotel Hilltop to spend another great holiday with us .We assure you our best services at all the time.

Yours faithfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

312 reviews from our community

Traveler rating
    33
    111
    111
    45
    12
See reviews for
74
120
18
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2014

As its name syas it it's on the top of the hill, we walked up but it's pretty steep and not the most pleasant walk to the city center (lods of traffic, bad air and dogs on the road etc).

Nice setting with a great view over the city; has a nice pool area. Greak breakfast buffet with friendly staff.

Rooms are big but the bathrooms have poor ventilation (and smells badly); there's a sign on the windows to keep it shut as monkeys may enter the room... I have not seen a single monkey at that hotel while seen many at other places... so not sure whether the sign was indeed needed :-)

Room Tip: make sure your room is not right below the restaurant area. There's no insulation on the ground...
See more room tips
  • Stayed February 2014, traveled solo
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note that you are extremely happy about the experience you received at our hotel. We greatly appreciate all the comments that you have made and are very thankful for bringing the shortcomings to our notice. Your review was discussed and immediate measures were taken to rectify areas that have been pointed out by you. Trust that you would come back to Hotel Hilltop to spend another great holiday with us. We assure you our best services at all the time.

Yours faithfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 28, 2014 via mobile

Staff did not know how to talk to customers. As we were extremely hungry and no vegeterian food was available so we ordered for veg pizza. They made us to sit outside in open and eat. Is this the way Srilanka welcomes the guests. Thats why it is called as Ravana's place I guess.

  • Stayed February 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this review, March 6, 2014
Dear Sir,

Thank you very much for taking the time to share your feedback with us on TripAdvisor. We have taken the feedback expressed very seriously and have investigated the concerns raised. With regard to the concern raised that no vegetarian food was available on the buffet, as a practice we always have vegetarian food items available on the buffet and on the 14th and 15th of February as we had more than thirty Indian guests in-house, we had a special Indian corner with additional vegetarian items. Considering the same we are not sure as to why you have stated that no vegetarian items were available on the buffet.

With regard to the comment where it is stated that our staff members were rude, we believe that the incident you are referring to is when one of our team members politely asked your wife to refrain from talking in a very loud voice in the lobby to the pizza delivery boy with regard to an issue with the order. We trust that you understand that as the hotel lobby is a public area, we need to ensure that our other guests are not inconvenienced due to loud noise or any other disturbance.

As a Hotel policy we do not allow food from outside to be ordered, since the pizza was already delivered to the hotel, we made a special exception and allowed the food to be consumed in the hotel lobby.

While apologizing for any inconvenience caused to you and your family during your recent stay with us, we thank you very much for providing us with an opportunity to provide you with feedback.

Yours faithfully,

Azmath Hamid
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

The staff is tremendous. Got a warm welcome from them. As we entered the hotel a nice gentlemen by the name of Dulana came and greeted us. This was our second time here and we were thrilled to hear this "Welcome back". Very fast check in. The boy who took us to the room was also tremendous. If I recall his name: Teekshan.

The room was situated in a nice location. The food was great. Excellent service. Most of all we appreciate the quality service offered to us by Teekshan and Dulana. Great job guys...

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this review, March 6, 2014
Dear Sir,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note your positive comments about the staff and the experience you received at our hotel. We are very pleased and motivated by your comments and trust that you would come back to Hotel Hilltop to spend another great holiday with us .We assure you our best services at all the time.

Yours faithfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meisterschwanden, Switzerland
Top Contributor
143 reviews 143 reviews
43 hotel reviews
Reviews in 65 cities Reviews in 65 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 21, 2014

Location with view on the city and the Temple is excellent being really on the Top of a Hill !!!
Reception welcoming was very good.
Construction concept is a bit like a labyrinth.
Rooms are OK in size but take care of closing your window or do not be surprise to find a monkey in your room !!! Yes this can happen looool
Bathroom is small with lack of air and do need to be refreshed.
Restaurant is superb for the view, but very noisy and OK for food (special mark for the fish specialty which was exceptional). Here the service need improvement because they want to do too good e.g. standing in your back to pick-up your empty plate as soon as you have finished.
Summarized, good for one night in this highly touristic city but not more.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for selecting Hotel Hilltop and staying with us. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note that you are extremely happy about the experience you received at our hotel. We greatly appreciate all the comments that you have made and are very thankful for bringing the shortcomings to our notice. Your review was discussed and immediate measures were taken to rectify areas that have been pointed out by you. Trust that you would come back to Hotel Hilltop to spend another great holiday with us. We assure you our best services at all the time.

Yours faithfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Very nice location. Really a Hilltop. very good view from the Window, from the restaurant. The stay was Good. They Room and top floor corridor was smelly. Very nice pool and indoor games. The coldest pool I have ever been. Hospitality was so good. food was very nice. We happened to witness a Sri Lankan Marriage. It was soo good. was able to witness their culture.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you very much for selecting Hotel Hilltop as your holiday destination and staying with us. Thank you also for the time and trouble you have taken to comment about Hotel Hilltop on the Trip Advisor. We are happy to note your positive comments about food & facilities. We have taken necessary actions to rectify the shortcomings that you have mentioned and thank you for bringing them to our notice. We look forward to having you at Hotel Hilltop again. We assure you our best services at all times.

Yours faithfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 11, 2014

Spacious room. Balcony overlooking pool nice place to relax. Breakfast was good. Room had strong smell. Pool open from 9am to 6 pm. Couldn't use as we were out sight seeing. Wifi only near pool restaurant and lobby.

  • Stayed January 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this review, March 6, 2014
Dear Valued Guest,

Thank you for selecting Hotel Hilltop. Thank you also for taking the time and trouble to comment about us on the Trip Advisor. We are happy to note that you are extremely happy about the experience you received at our hotel. Trust that you would come back to Hotel Hilltop to spend a another great holiday with us .We assure you our best services at all the time.

Yours faithfully
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Hilltop? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Hilltop

Address: 200/21 Bahirawakanda | Peradeniya Road, Kandy, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #31 of 51 Hotels in Kandy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Hilltop 2*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Cheap Tickets, TripOnline SA, Despegar.com, Orbitz, Ctrip TA, Agoda, Booking.com and Tingo so you can book your Hotel Hilltop reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Top Hotel Kandy
Top Hotel Hill
Kandy Top Hotel

Owners: What's your side of the story?

If you own or manage Hotel Hilltop, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.