We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Big and bland” 3 of 5 stars
Review of Earl's Regency

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Earl's Regency to your Saves list
Earl's Regency
4.5 of 5 Hotel   |   84 Tenna Kumbura, Kandy 20000, Sri Lanka   |  
Hotel amenities
Ranked #15 of 51 Hotels in Kandy
London
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
“Big and bland”
3 of 5 stars Reviewed January 4, 2008

This is a big hotel and as such has very little character. Service was friendly and good except checking in and out took longer than we would have liked. The swimming pool is not very accessible for those who have difficulty walking - lots of steps. Which is odd when you can get to all other parts of the hotel via lift and flat surfaces. The view from our room of the river was lovely. The room itself was very comfortable. The bar area was much more intimate and friendly than most big hotels. We ate in the fine dining restaurant and found it interesting but over the top - could only do it one evening, otherwise too much rich and fussy food. It rained a lot while we were here and the marble floor in the lobby and entrance became a nightmare.

  • Liked — our room had a good view
  • Disliked — had to ask to have the beds put together as one - we had asked for a double room
  • Stayed December 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

908 reviews from our community

Traveler rating
    313
    327
    178
    63
    27
See reviews for
235
434
25
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Peterborough
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed December 25, 2007

Very nice Hotel, the service was excellent, the food was a good mix of western asian & oriental styles, there was something for everyone. we ere only B&B but ate in the hotel in the evenings ful buffet in the resturant less than £10 each. Overall the rooms were good well appointed

  • Liked — Service
  • Disliked — Nothing
  • Stayed December 2007, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Top Contributor
96 reviews 96 reviews
79 hotel reviews
Reviews in 62 cities Reviews in 62 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 17, 2007

Fantastic hotel perched above the river Mawaheli and about 20 minutes in to the city by tuk tuk (500 rupees).

The restaurants were very good although drinks are a little overpriced. The staff were very helpful from reception through to room service and couldn't do enough for you.

They were fully booked on arrival but they upgraded us to a suite and sent up a bottle of wine - great recovery.

If you are arranging trips out the hotel is quite expensive - try and find someone directly.

Overall good value for money, great room, good views and fantastic food

  • Liked — Hotel had everything needed, although full it never felt crowded
  • Disliked — Nothing
  • Stayed December 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 5, 2007

My boyfriend and I stayed here for two nights in September 2007 as part of a one week tour of Sri Lanka. Other than the check in, which while friendly was a bit slow, we had a very positive experience - we're both quite picky and we can not fault this place. The hotel is part of a chain called Aitken Spence - we also stayed at another of their hotels - The Tea Factory - which we also enjoyed immensely - so would be keen to try their other hotels in the future.

The hotel is huge and has beautiful gardens. It is very much designed in a sort of old fashioned traditional luxury hotel style. Our room was huge and had a balcony and a lovely view of the pool and the hillside beyond. The bathroom was also massive and had a separate bath as well as a big shower cubicle. I would have preferred if the bathroom was done in white rather than black but it was very clean and well stocked. The toiletries were also a bit cheap looking but alas you can't have everything!!!

We were on half board so ate in the buffet for breakfast and dinner. The food was AWESOME, so much choice and of very high quality. They even had good desserts (something I find very rare in buffets). My OH is a bit sniffy about buffets but even he was satisfied, deeming it to be the best he'd ever had. Also there was a lady playing the piano in the restaurant which was a nice touch. The Mountbatten bar outside the restaurant is very comfortable as well - the staff is very friendly - and they give you raw vegetables and dip with your drinks as well as the standard salty snacks!!!

The pool was always empty which was great. The gym was also pretty deserted. Although, the gym could do with a refit as the decor (fake rocks on one side) and the machines were very dated, it smelled musty and the air conditioning didn't work that well.

I had the best massage EVER in the spa - and it was so cheap - I think it was 3600 rupees (around sixteen pounds - for an hour). The style and the pressure were perfect and the masseur also used hot towels which was loooovely. Both of the spa guys were really friendly - I had my massage from Ranga - so you will be in good hands if you ask for him!!! The spa was suffering from a lack of clientele at the time of my visit - which was a shame as it was excellent!!! You can also use the steam room and the jacuzzi at the same time as getting a massage for no additional charge.

So in summation - when in Kandy - do stay at the Earl's Regency!! You will not be dissapointed!!!

  • Liked — The spa and the food
  • Disliked — The macabre black bathrooms
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth England
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed November 4, 2007

Very freindly staff, lovely clean rooms. Food was brilliant. Great swimming pool. It was my birthday whilst staying there and i was given a beautiful birthday cake. Lovely suprise when i got back to my
room from touring around. Couldn't fault the hotel. When visting the Temple of the tooth met fellow travellors who stated that there hotels weren't up to much in Kandy. I'd definatly recommend this one.

  • Liked — A good all round hotel.
  • Disliked — Couldn't fault
  • Stayed October 2007, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 9, 2007

A good experience, great location for Kandy, great views, quite night sleep, really what you'd expect no great awe inspiring or negative vies. I would reccomend this place. food not as good as Kandalama, do not eat in the a la carte restaurante, the flavours are completely confusing each other, all the effort is placed on appearance and the food looks great, but it doesn't taste it, buffet is much better.

Stayed September 2007
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Top Contributor
70 reviews 70 reviews
49 hotel reviews
Reviews in 51 cities Reviews in 51 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 10, 2007

the rooms are simply amazing.infact they are more like suites.this is not a very known hotel,and so when our agent suggested we were apprehensive,but god bless him.everything from service to food to ambience to rooms to view was fantastic.beautiful...

Stayed January 2007
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Earl's Regency? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Earl's Regency

Address: 84 Tenna Kumbura, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Kandy
#4 Business Hotel in Kandy
#4 Spa Hotel in Kandy
#7 Family Hotel in Kandy
#11 Romantic Hotel in Kandy
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Earl's Regency 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Earl's Regency the crown jewel of the Kandyan Kingdom. The grandeur of an ancient Citadel adorned with contemporary 5-star luxury. A landmark of impeccable taste and unique style where one can unwind and relax while experiencing all this world has to offer. Fully air-conditioned and elegantly designed rooms with a view of the mountains and the Mahaweli river, sumptuous dining and exclusive reviving Balinese treatments at our spa. The hotel exudes opulence and grandeur. Every corner offers fresh delights for weary eyes, from the palatial lobby with its waterfall, to private corners set aside as mini lounge areas to gaze at the wonder just beyond. Stay at Earl's Regency, one of the finest Kandy hotels and your memories will include the warm hospitality of truly Sri Lanka. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Cheap Tickets, Tingo, Despegar.com, TripOnline SA, Hotels.com and Odigeo so you can book your Earl's Regency reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Earl`s Regency Hotel Kandy
Regency Hotel Kandy
Regency Hotel Earls

Owners: What's your side of the story?

If you own or manage Earl's Regency, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.