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“Riverside Comfortable Stay” 4 of 5 stars
Review of Mahaweli Reach Hotel

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Mahaweli Reach Hotel
4.0 of 5 Hotel   |   35 PBA Weerakoon Mawatha, Kandy 20564, Sri Lanka   |  
Hotel amenities
Ranked #21 of 52 Hotels in Kandy
Gurgaon NCR
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
“Riverside Comfortable Stay”
4 of 5 stars Reviewed May 30, 2011

I landed at Colombo and headed to Kandy directly and there fore this was the very fist impression I had of Sri Lanka, I must say it was good.

The hotel being situated near the river has its own USP on location compared to other hotels at Kandy. You amy also take a romantic boat-ride from the hotel itself or also surprise your partner with the river-side candle dinner.

The satff there is co-operative and extend there best of hospitality.

The food was pretty ok, though I only had breakfast there but honestly, there is scope for improvement.

It was sweet nice stay and would rate my saty 7 out of 10.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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578 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Cardiff, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 6, 2011

The staff were very attentive. There was a large selection of various dishes to tempt any pallete in the restaurant, where you were entertained by a trio singing in English various types of music.
The room was very spacious. Around the pool there were very comfortable sunloungers with thick matresses with pillows attached.
We visited the Temple of the Tooth Relic& Cultural Show which was well worth the visit. We also visited a Gem Factory & a Balik Factory where we bought a lovely table runner.

Room Tip: Cant rember room number but very big and lovely
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  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Top Contributor
103 reviews 103 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed April 30, 2011

One of my favourite hotels in Sri Lanka, the Mahaweli Reach Hotel is a great place to relax after a days sightseeing in Kandy. The hotel may appear to be situated in a strange location on arrival, but it is set in a peaceful area overlooking the river.
The grounds of the hotel are beautifully kept. The hotel has a relaxing atmosphere, and is suitable for all ages. The hotel features two swimming pools (one for children), a games room, a gym, spa, shops, a bar, postbox, and a bureau de change.
The hotel rooms are spacious and very comfortable. The room featured a safe (free of charge), mini-bar, balcony, telephone, air-conditioning and a satellite TV. The on-suite was bathroom was very clean and well-appointed.
The restaurant was very clean and had an good selection of European and Sri Lanka food.
The staff at the hotel were very friendly and polite, and were very happy to help. The staff were even happy to remove a lizard that had found its way into the room!

Room Tip: Is well situated for Kandy, but is quiet
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  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colombo, Sri Lanka
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 30, 2011

I went with my family to have a great april holiday, we had taken 3 rooms, the food was very bad, not at all a star hotel buffet no combination at all.Drivers are not accommodated properly.& finally our things were pulled out of room when we were not there and safe was open and belongings were taken out. The managers did not know how to handle professionally.Hospitality was nill...........Over all our Holiday was Spoilt with bad moods ending up in argument and loss of things.....Never Go THERE......

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bahrain
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 27, 2011

Kandy was an experience itself with the temple , streets and people. found the Mahaweli reach hotel tastefully done up situated by the banks of the river and the views from pool side are simply fantastic. Rooms are well appointed and service levels are pretty good. TV channels are a bit disappointing, but the breakfast buffet spread and overall ambiance and of course the welcome drink was well worth the cost. Room service food was not very impressive . Happened to be a place for weddings so expect a busy place. Should mention stay away from the Ayurveda Spa (so called) , its pathetic and purely a con option.
Overall a good experience part of our Lanka stay.

Room Tip: Avoid the massage center (spa) its terrible.
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  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bath
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 10, 2011

Dreadful ! The bathrooms are not acceptable in a one star hotel, let alone a supposedly five star! The furnishings, shabby sad and in urgent need of replacement. The room allocated to us on our arrival was all the above, the pictures already on this site are also true. We took quite a few ourselves to complain to our tour operator. The third room we were shown was the last straw, they were all the same! A call to the UK to our agent ensured we were given a room that was clean and had a decent bathroom. The only good thing about this hotel was the leaving of it.

Room Tip: even our driver/guide refused to stay here!
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  • Stayed March 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karachi, Pakistan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 27, 2011

We stayed at Mahaweli Reach Hotel for 2 nights from 21st - 23rd March.We were there with our friends and traveled from Colombo.The hotel is built by the side of the Mahaweli river.

On arrival we were given room 117,which was of good size but we wanted a room with river view so the front office changed it to Room 7,right on the river.The room no 7 was very small and air conditioning was very poor.Had to call maintenance twice but they were not able to fix it.The master control was broken but was not changed,although it worked after we complained. The TV was small and looked from the 70's era with few channels.The river,for which we changed our room, was filhty and full of garbage,especially in the morning.

Our stay was on half board basis,which was good.There are not any nice restaurants near the hotel so one doesn't have much of a choice when it comes to dining options.
We had A la Carte lunch on arrival,which took ages to come.The service was poor and laid back .The buffet dinner was just about ok .

The staff didn't seem motivated.They take business for granted.I don't know if this is the only ' 5*' hotel in Kandy.The hotel rating is certainly not justified.The hotel is off the main road with poor access.Not much to do after sunset.Hotel dose not provide any entertainment.No bbq either.All in all,not a very good experience

  • Stayed March 2011, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mahaweli Reach Hotel

Address: 35 PBA Weerakoon Mawatha, Kandy 20564, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#4 Business Hotel in Kandy
#6 Luxury Hotel in Kandy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mahaweli Reach Hotel 4*
Number of rooms: 112
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Also Known As:
Mahaweli Reach Kandy
Hotel Mahaweli Reach

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