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“would like to stay longer soon!!” 4 of 5 stars
Review of The Richmond House Kandy

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The Richmond House Kandy
195/56 Richmond Hill Place,Heerassagala | Heeraslagala, Kandy ky20400, Sri Lanka   |  
Hotel amenities
Ranked #10 of 51 Hotels in Kandy
malaysia
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
“would like to stay longer soon!!”
4 of 5 stars Reviewed November 12, 2011

stayed for only one night but room had the best view!! can even view the mountain and cities from the shower!! beautiful!! morning is the best when the mist are just lifting! got some good pix! I was a bit concern on the first time when going up the winding narrow slope to the hotel, the hired van can't reach the entrance which is too steep. had to walk up but I notice they do have Tuk tuk which may help to ferry those that cant climb up the road. This is like a home stay or a more of luxurious guest house, very friendly owner and son who runs the place. would like to stay again. however the balcony is can do with some cleaning and it would be perfect place for breakfast.

Room Tip: book early and request directly.
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2011 via mobile

Hi, if you are looking for beautiful nature, calmness, and cleanness so I advice you to go The Richmond House in Kandy sri Lanka

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 11, 2011

If you are looking for a place where you are welcomed like a family member then Richmond House is certainly the place to go.

Don’t come expecting a 5 star deluxe resort because it is not. It is a charming colonial style homestead full of character that sits high above the city of Kandy with lovely panoramic views into the valley below and beyond.

We took the suite (room 2) and found it to be very spacious, with quirky retro style ornamental furnishings, a big comfy bed and lots of windows to enjoy the view. Our favorite was our own private balcony where we sat morning, noon and night enjoying the openness of nature, misty mornings and the serenity of the evenings. We had a never ending pot of tea on the go.

The friendly team is very knowledgably on the surrounding area. They were always willing to help and make necessary sightseeing arrangements. This meant we got to totally relax and enjoy our long weekend break from Dubai.

It may not be a 5 star deluxe resort but it still gets 5 stars from us.

Room Tip: Suite (Room 2)
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 10, 2011

We stayed at the lovely Richmond House, a boutique guest house set high above Kandy, for two nights in October 2011. We sincerely regret we have not managed to write a review on the wonderful hospitality we received until now. From the moment we arrived we were treated as special guests – with a welcome drink, baggage whisked away and an upgrade to their Suite (set on the second floor with amazing views – no lift so if you have mobility issues this may not be the best choice for you).

The Suite was spotlessly clean and spacious (with a large four poster bed, entertainment system, sofas, fridge, complimentary water, tea/coffee making facilities) with an en-suite bathroom (the only slight issue being the lack of a wall-fixed shower head which could be easily rectified).

The ethos of the helpful staff is to make your stay as comfortable as possible - one morning we enjoyed our breakfast al fresco on the second floor balcony to appreciate the amazing views. We even used their office laptop to send emails and enjoyed hearing about their plans for Richmond House #2 being developed close by. If you have time, we would recommend enjoying a home cooked Sri Lankan curry at the Richmond House. Take care of the spices if you have a weak palate like us – the complimentary Arak helped though!

While the Richmond House is situated up a steep hill, it is only a short taxi or tuk-tuk ride (c. LKR 400) from the centre of Kandy (not really walking distance). We recommend taking a RH card to direct Kandy’s tuk tuk drivers.

There’s plenty to keep you occupied in Kandy and the surrounding areas. We would recommend booking some of your sightseeing trips with the Richmond Hotel using the guest house’s car – much more flexible and informative. We did two sightseeing trips (one full day to visit temples, a spice garden, Dambulla Caves and Sigiriya and a second to visit Pinnawela Elephant Orphanage on route to Negombo).

In summary, if you’re seeking a quiet retreat from the hustle and bustle of Kandy with warm Sri Lankan hospitality, then this place is for you.

Room Tip: Ask for a room with a view. We can certainly recommend the spacious suite on the second floor.
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  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 9, 2011

So usually tips on tripadvisor have served me well but not any of the ones pertaining to this lodging.

Upon arriving we were asked to sit in the what can only be described as 'ecclectic' lobby area then left there for another 5 minutes before someone came and asked us if we wanted a drink. We were actually just keen to get to our room.

The room itself was dissapointing given the reviews - cluttered with lots of wooden furniture and again usual mismatched furnishings and decorations. The bathroom was clean but quite old.

Food is available in house but I would recommend eating locally as you get better value for money and there are a number of options about which they are happy to show you.

The staff hung around quite awkwardly and kept knocking on the door for aparently no reason - it was quite off putting. The owner smoked insider which is pretty unacceptable in my books, particularly when you are serving food in the same area.

We arranged a car with the hotel to head off on a couple of day trips and they were nice breaks which were well organised and the guy who took us was very obliging.

For the duration of my stay I was recalling all the comments and could really not make sense of them. Even now re-reading what people have said, it is like we stayed in completely different lodgings.

There are plenty of accomodations options in and around Kandy. Personally I would look elsewhere.

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
72 reviews 72 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 8, 2011

what i remember the most is the last stretch once you enter the gate of the place. its a steep climb and one needs to clutch onto the sides of the seat...

overall comfortable and spacious. the rooms are nice, bathrooms big... though without a lift, my mom found it a little demanding to climb those 25-50 steps to the room. so best to roam around kandy and not come back often.

the balconies are lovely to watch the morning mist and the night lights - it overlooks a lot of kandy city so nice and high up in the mountains.

the bedrooms are well equipped. but the four-post-beds while quaint, with the mosquito nets, made us feel a tad bit claustrophobic. once the mosquito net is lifted not that bad. clean linen, sufficient water + your own coffee / tea counter with kettle and other stuff. not something smaller hotels generally offer.

the breakfast spread was very good... and ending in fresh fruit, its a happy note.

but point to note, one needs to have your own mode of transport as its not walking distance from kandy city and rather steep roads. the decor it a little over the top and bordering garish, so dont expect a quaint and antique-filled srilankan house. but rather a modern house trying to ape something they are not yet that good at! but all that is not important when you choose to stay a night or two, so overall a good place to park yourself, convenient and with a lovely view!

Room Tip: if you are willing to climb then ask for a room on the 2nd floor. those have better views than the r...
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  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey UK
Top Contributor
76 reviews 76 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed November 7, 2011

We arrived with our own driver, it is about a 15 min drive into the hills outside Kandy. It we had of arrived in Kandy by train I think we would have preferred staying in the town centre at the queens hotel. The drive way is very steep, just a minute walk.... But not ideal for those with any walking difficulties.

The owner, his son and staff are very nice, they have a superb 4x4 vehicle for arranging tours. The common areas of there family home are comfortable with lovely views of the town and hills.
breakfast was adequate and dinner was home cooked curry and rice, it was very good, if a touch salty.

Our room probably wasn't the best they offer, as they were busy on our first night and were welcoming newly weds. On our second And last night, I noticed the bathroom had been cleaned to a better standard. I peeked in the suite when it had been vacated, it was spacious and great for a family.

I would like to see this family do well with there business, dealing with them direct was efficient and fairly priced.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Richmond House Kandy

Address: 195/56 Richmond Hill Place,Heerassagala | Heeraslagala, Kandy ky20400, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#8 Romantic Hotel in Kandy
#9 Family Hotel in Kandy
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
The Richmond House Kandy is located on the beautiful and picturesque hill country, Kandy, Sri Lanka. Experience and enjoy Sri Lankan smilefull services and hospitality...Just fifteen minutes drive from the second biggest city of Sri Lanka, Kandy, The Richmond House located at the cool climate hill country area....The Richmond House Kandy provides you the luxury stay at the colonial city, Kandy. All our services depends on your request. Please feel free to communicate with us for your wonderful stay at this hotel. 8 Suite Rooms contain ensuite, picture windows and private balconies overlooking the hill country. Offering all our suites amenities, including colonial style bed, 32inch flat tv, bath tub with hot shower, and other facilities which makes you stay comfortable... A/C, King size colonial and modern bed,free wifi,full english breakfast, 32inch flat TV, Hot water, Bath tub, Private balcony with panoramic view, Telephone(local and International), 24hr room service,mini bar,cable channels,tea maker, and etc., Eight luxury rooms, Restaurants with panoramic view, Internet, Bar, TV room area, Villa, Private luxury vehicle to go on tours and one day trips, Private meetings and function facilities, Only 15 minutes to the city of Kandy and to the temple.on the hills of misty kandy. ... more   less 
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