We arrived to find that Agoda had made a complete hash on our booking and it appeared we were booked in a week earlier , when in fact through Agoda again, we were in fact residing in Colombo. This news sent us into a panic having being travelling all day and looking forward to our stay. The manager kicked in, calm itself he examined the information , got us into the right accommodation and promised to personally sort us another hotel if he did't get a cancellation. Fortunately he did and we enjoy two night peace and calm at Theva. Top-marks to him, he took responsibility when he could have shrugged and we liked that immensely. whoever 's doing the bonus please take note!
The hotel then. Stylised, quiet and comfortable with majestic views overlooking Kandy. The use of natural stone in our room was particularly pleasing.
The restaurant menu was a little restrictive for us as we don't eat meat and unfortunately I have an intolerance to aubergine BUT the staff worked around it and we had two evening dinners there, one after a heavy days travel and a second after an exceedingly busy day. Both were tasty, well presented and filling. The wine list is short but sound; we enjoyed a good Louis Jadot, Beaujolais Village and on our first evening a pleasant Macon Village( nice to see French wine on their list and a pleasing reminder of home!). We particularly enjoyed the fresh juices and fruit plate each morning and felt well prepared for the full days we had to follow.
I've mentioned the saintly manager ( true!) but generally all the staff were courteous, friendly and helpful . So, we speak as we find. Thank you Theva Residency, you've certainly won our vote!
- Official Description (provided by the hotel):
- A slice of Heaven… Nestled in the Hantana Hills Theva sits overlooking Kandy town. As you drive through the windy roads up the Hantana hills one can see the ethereal glistening of small city lights filling the night sky. An undoubtedly magical entrance to this boutique hotel. The food is divine and prepared with the utmost devotion and attention to detail. The Chef and his team have really been able to bring world-class food to this remote location. ... more less
- Reservation Options:
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- Also Known As:
- Theva Residency Hotel Kandy