Even though the booking was confirmed with an advance payment at the point of arrival at the hotel we were neglected by 30 minutes, no means of welcome was given, the staff at the reception was not efficient, by the times that the room key was given to us we were exhausted by having to sit at the reception and wait, no hospitality for the sri Lankans. Food is not up to the standards and the service is very poor. The holiday that we were hoping to have at this hotel by checking on all the positive reviews were glamorous how ever at the end we felt that we were been ripped off as at the end of the day we did not receive the service or quality what we expected and paid for , so please do stay away from this hotel.
- Also Known As:
- Hibiscus Beach Hotel
- Hibiscus Beach Kalutara
- Hotel Hibiscus Beach Sri Lanka/Kalutara
- Reservation Options:
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