This was by far the worst food we had during our 2 week stay in Sri Lanka. Only went to this place because of what I read on Tripadvisor, but I'm thinking there must have been some mistake as the food was awful. Burger for the kids looked great, but tasted like road-kill (hope it wasn't, still not sure!), tuna was untouchable, pancake roll with beef was undescribably bad and the bruscheta was covered with chopped onions. All this terrible food in sucha a beautiful beach location and with such friendly staff. This place is everything you'd expect a beach hut restaurant to be, simply fantastic (albeit they don't serve booze so for a cold beer step next door!), but make sure you stick with the nice fruit cocktails and stay away from the food...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 2, 2014
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thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.
Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the food quality issue and we will do our best that the quality of our dishes will remain as good as it gets.
We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling satisfied and happy.
If you come back to our restaurant one day, I would love to have the opportunity to speak with you directly, so please ask for me.
We hope to see you again in the future and wish you and your family the very best.
Hug Inn Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.