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“Mature Machu Pichu Base” 4 of 5 stars
Review of El MaPi Hotel

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El MaPi Hotel
3.5 of 5 Hotel   |   Av. Pachacutec 109 | Aguas Calientes, Aguas Calientes, Peru   |  
Hotel amenities
Ranked #7 of 21 Hotels in Aguas Calientes
Certificate of Excellence 2014
Tucson, Arizona
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Mature Machu Pichu Base”
4 of 5 stars Reviewed November 25, 2013

Aguas Calientes has a definite party-vibe...lots of energy, a bevy of buff young people who just trotted off the Inca Trail and are looking to celebrate their arrival and train loads of turistas over-run the streets. My husband and I (65 and 58 respectively) did not want to be in a backpacker hotel...we heard how rowdy some of these places were and we wanted a peaceful place to launch our Machu Pichu adventure. El Mapi is just expensive enough to pretty much limit the clientele to an older, more mature traveller but not so expensive we had to sell organs to fund our stay. I had low expectations as I really wanted to stay at the Sanctuary (husband could not stomach price tag even for a night) but actually, we ended up being very happy with the set up at El Mapi. We got a superior deluxe room ($250 per night) so we had a separate little sitting area next to the bedroom which was nice. Breakfast and dinner were included each day we were there...In some ways that was unfortunate, as I would have liked to experiment with some of the nearby restaurants. But the place was immaculately clean, very modern looking, with a sleek and sort of sophisticated decor...Pretty much monochromatic, all in whites and I tend to like a little color but still, nicely done, just not "homey". Windows in our rooms looked out on an awesome vista of the Andes Mountains. We knew the hotel would meet us at the train station and we assumed they would drive us to the hotel...instead it is a very short walk over a bridge and there you are. I was impressed when the dinner included in our hotel package was a special menu choice of entrees including beef, chicken, seafood, pasta and pork (1 of each). The 2nd night we were there it was the exact same menu and it was fine...but on a second go round, not all that exciting. As far as noise...our room was above the outdoor bar seating area. A little noisy until about 8:30 pm and then perfectly quiet, again given that most of the people staying there were more on the retired side, noise just wasn't an issue at all.

Room Tip: We asked for a double room (they call it a "matrimonial") but they kept confirming 2 singl...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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982 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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Long Beach, California
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 24, 2013

From the outside, this hotel is fairly plain--but it is quite pretty on the inside. Service was very good. Again, everyone was very friendly.

We were here with a group and every one liked the hotel and their rooms--even those with a hike to the last room in the complex (we were in building 5, first floor; but some were on the third).

Best breakfast of all the hotels we stayed at in Peru. Great selection of items, including made to order omelets. Good selection of fruits, juices, and breads.

Dinner is included in the room rate but is only served at 6, 730, or 9 PM. It takes about an hour and a half for your order to be taken and served. Choice of 3 appetizers, 5? entrees, and 3 desserts. The soup was great. We both loved the pork. Dessert wasn't too memorable as neither of us can remember what we had both nights we were there.

Aquas Calientes is small--quick walk to the bus over to Machu Picchu. Quick walk to anything else.

While I was in the room relaxing, I could hear a fire consultant discussing improvements that could be made to the property. His only recommendation was self-close doors--the management official with him stated that the hotel had already planned to do that was there were lots of complaints about noise from the doors slamming.

The hotel is a little noisy due to all of the hard surfaces--tile floors, hardwood doors, etc.

WiFi worked in our room which faced the street but those that were in rooms that faced the back of the property had no service.

Room Tip: I would ask for a room in buildings 1 or 2 unless you want a major trek up stairs--but it was good p...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 19, 2013 via mobile

Pitched as 4 star by South American tourism. Not remotely at that level with noisy rooms, dirty floors, clean linen. Breakfast / dinner included were OK. Staff were ok but some rude. Location central.

  • Stayed November 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Top Contributor
115 reviews 115 reviews
41 hotel reviews
Reviews in 61 cities Reviews in 61 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed November 9, 2013

This hotel was one of several booked for us by an excellent travel company as part of a private tour. Accommodation in this town is at a premium with so many visitors to Machu Picchu. This is a budget, no frills, hotel but backpackers probably think it's luxury. It is clean and simple and will do for one night if you're used to a better class of accommodation. It's very convenient for the round day trip up to Machu Picchu.The noise from other guests in the corridors can be very loud due to all the hard surfaces. The staff are very helpful and looked after our bags on arrival and after check out to avoid us having too much to carry round while we did our sightseeing. Breakfast & dinner were included (a good ploy to stop clients going out to dinner and to make it look good value) but the dining room arrangements are noisy and canteen style. Breakfast was very good but the dinner was not great. We turned up 10 minutes before our dinner table reservation time and were told to wait despite there being at least ten newly laid up tables. It seems the staff are geared up to mass set reservation times, but, once started, service worked efficiently, even if the food was mediocre.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skipton, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 9, 2013

After 4 days hiking along the Inca Trail, it was great to settle into a day and night of relative luxury and comfort at El Mapi. Good food, polite and welcoming service in this very well-placed smart hotel was much appreciated after our tough few days. It is expensive, catering to wealthier westerners, but it was exactly what we needed. Would do as a good base to explore Machupicchu for those arriving by train - just a few minutes walk from the station.

Room Tip: Block 3 (e.g. rooms 3xx) was a little further to walk from reception, but also further from the hust...
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Confolens, France
Top Contributor
155 reviews 155 reviews
36 hotel reviews
Reviews in 71 cities Reviews in 71 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 9, 2013

Stayed on e night on a Machu Picchu visit. Had our best nights sleep in two weeks in Peru. Maybe because we had had a long day but although the room is not high class it has all you want and very good beds. Restaurant was fine but nothing exceptional although we were on a deal arrangement. This was part of a big tour so hard to comment on the real value aspect. Thoroughly recommend this place.

Room Tip: All are at the back away from the street so anyone should be ok.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonbridge, United Kingdom
Top Contributor
73 reviews 73 reviews
31 hotel reviews
Reviews in 40 cities Reviews in 40 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 8, 2013

Disappointed after reading reviews of El Mapi. I was in room 526, in the last block which faces the other way from the other blocks, this means view of walls and roof rather than gardens. The room itself was pleasant enough and a long hot shower very welcome after Machu Picchu. A bathrobe was provided but only one towel. The position of the wc is inconvenient, (sorry), too close to the wall for people with long and achy legs, a hand rail would be useful. The staff were friendly but very busy at reception. The free Pisco sour was very welcome but took ages to arrive. The main problem for me wasn't discovered until I was in it - the bedding was definitely damp. I ended up wrapped in a blanket and discarding the duvet, which was very thick and hot. The food was good and luggage transfer efficient.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El MaPi Hotel

Address: Av. Pachacutec 109 | Aguas Calientes, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Airport Transportation
Hotel Style:
#4 Family Hotel in Aguas Calientes
#5 Romantic Hotel in Aguas Calientes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El MaPi Hotel 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Located in the heart of the bustling village of Machu Picchu Pueblo (Aguas Calientes), it satisfies the needs of many travelers in search of an easy going stay, a relaxed atmosphere, in a modern place, with a good and warm attention, comfortable facilities and healthy food. ... more   less 
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Also Known As:
Machu Picchu Inn

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