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“Lunch not hotel” 3 of 5 stars
Review of El MaPi Hotel

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El MaPi Hotel
3.5 of 5 Hotel   |   Av. Pachacutec 109 | Aguas Calientes, Aguas Calientes, Peru   |  
Hotel amenities
Ranked #7 of 21 Hotels in Aguas Calientes
Certificate of Excellence 2014
Island of Malta, Malta
Top Contributor
202 reviews 202 reviews
31 hotel reviews
Reviews in 58 cities Reviews in 58 cities
77 helpful votes 77 helpful votes
“Lunch not hotel”
3 of 5 stars Reviewed September 27, 2013

The buffet was good but we were affected by it.
They take ages to get something new when it finished.
The potatoes are rare the meat is Ok and the herbal tees are good.
service a bit lacking too. The drinks came after ages

Stayed September 2013, traveled as a couple
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954 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Chicago, Illinois
Top Contributor
196 reviews 196 reviews
73 hotel reviews
Reviews in 89 cities Reviews in 89 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed September 26, 2013

Most of Aguas Calientes is a work in progress, but El MaPi is impressive with nice design elements. Centrally located and within walking distance to just about everything. Check in was simple. They key and the little bag attached to it were a bit bulky, but I always knew where my key is. Lobby is big and comfortable with plenty of comfortable seating, internet room, a nice gift store and bathrooms. On the way to our room we passed the dining area that we would use for dinner and breakfast. The room was modern, comfortable and clean. The provided robes were a nice touch. The shower didn't drain too well as water pooled a bit and almost overflowed into the bathroom. Not that big of a deal. Dinner was adequate, included in the room rate and scheduled. I think we were on the 7:30-9:00PM shift. Three choices of each - salad, entree and desert - you got to pick one of each. Probably the least friendly people I encountered in Peru were the waiters here. Not to say they were bad - just most Peruvians are extremely friendly. The bed was very comfortable. The next morning we awoke to no power in the town. The staff put candles everywhere so we could bring them in our room for light. Cold shower though. Breakfast was also by candlelight and impressive. Less than 5 minute walk to and from the Machu Picchu shuttle bus and about the same to the train station. Hotel staff brought our bags to the station for us and waited for us to arrive for our train to Cuzco while we were off at Machu Picchu. Nice touch and very professional. Very good stay and I would stay again.

Room Tip: No elevators so request a ground room if you have mobility issues
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Top Contributor
84 reviews 84 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 24, 2013

Certainly unusual in design, feel and setting. The hotel is set amongst streets and alleys in Aguas Calientes and has quite an exotic feel. Large bold print phrases and sayings adorn walls in bedrooms and large print numbers on doors! Food good, different breakfast with fresh waffles and really enjoyed the bar in the evening. Service a little sketchy when needed help with room safe. Good location though, bang in the middle of the village.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 22, 2013

the food at el mapi was very good, but unless you speak spanish it's almost imposable to get a coffee before your meal, free internet and a great location makes this a great start to your trip to Machu Picchu, the staff were very friendly and the rooms were clean with lots of hot water the only down side was the restaurant service was very slow

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Top Contributor
113 reviews 113 reviews
22 hotel reviews
Reviews in 44 cities Reviews in 44 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed September 21, 2013

There are very limited hotel options if you plan to stay in Aguas Calientes after visiting Machu Picchu, so be prepared to pay a lot for marginal service. Getting off the morning train from Cusco, we were told a hotel representative from El MaPi would meet us at the train station. We looked around to see every other hotel representative with a big identifying sign, but not El MaPi. After taking 5 minutes of frantic searching, we finally found their representative, who lacked a sign. We asked for directions to the hotel so we could quickly dop off our bags before taking a bus to Machu Picchu. He was busy and didn’t help, but after 10 minutes we insisted and finally got directions from him. We were not impressed. We then checked into the facility later that day after visiting Machu Picchu to find that although they charged high prices, the hotel delivered Motel 6 (or less) service. Rooms lacked iron & ironing boards, desk clock, safe was very small, hair dryer lacked power, no coffee maker, very little closet space and wi-fi service that was non-existent in the room. The only wi-fi signal one could obtain was near the front desk, and that had a very very very weak signal. I brought this up with the front desk, but they couldn't fix the problem. This amazed us because people at Machu Picchu had great cell coverage…everywhere…. What’s nice about this hotel is its location, which is just a handful of minutes from the train station and buses to Machu Picchu. There are many reasonably priced restaurants located around the hotel and the town market is just a few minutes walk. Although the town’s power was out from 4 am until 2 pm the only day we stayed there, hotel operations continued but at a lower level which was impressive. Overall we were not impressed, but realized there were very few options in this small town.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
115 reviews 115 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 20, 2013

This hotel is centrally located in a very quaint town. The town is closest to Machu Picchu. The hotel had clean rooms which were well appointed. The restaurant food was good, but it was slow getting to the table. Because this hotel is close to the bus station to go to Machu Picchu, many guests get up beginning at 4:00 AM so that they can catch the sunrise on the mountain. The rooms are very noisy. I could not get wifi in my room as promised, but it worked well in the lobby, hotel and bar. The front desk staff was friendly and helpful.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tampa, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

Very centric hotel and Picturesque. Nice staff and helpful too. At the restaurant the food was good but the service wasn't that good, took to long for a waiter to take your order, and longer to be serve.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El MaPi Hotel

Address: Av. Pachacutec 109 | Aguas Calientes, Aguas Calientes, Peru
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Airport Transportation
Hotel Style:
#4 Family Hotel in Aguas Calientes
#5 Romantic Hotel in Aguas Calientes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El MaPi Hotel 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Located in the heart of the bustling village of Machu Picchu Pueblo (Aguas Calientes), it satisfies the needs of many travelers in search of an easy going stay, a relaxed atmosphere, in a modern place, with a good and warm attention, comfortable facilities and healthy food. ... more   less 
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Also Known As:
Machu Picchu Inn

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