We have just returned from 11 days in Peru and had a great time despite the two nights we spent at La Cabana Hostel in Aguas Calientes.
Upon check-in, the rooms are small (No closets, just 3 hooks) and quaint, but the bathrooms do stink of mold and some of the rooms don't have windows (which is a huge problem in this mosquito haven). We were met with ice cold water from the shower for over an hour. When we went down to the customer service desk to have it looked into, we found the desk unattended with copies of our Passports along with another guests Passport copy open and exposed for anyone to see/steal. When the employees returned to the desk we explained the problem with the passport information then had them work the hot water problem. The employees stated that the water was getting warmer when it wasn't. After a couple of hours we overheard them speaking in Spanish that the cause of the cold water stemmed from the hot water heater not being turned on. They just weren't honest and up-front about the problem which would have diffused the situation.
Our second day, we returned from Manchu Pichu to discover the copies of our Passports again laying out on the highest point of the customer service desk.
The following morning (third day) one of the members of our party wasn't feeling well when the rest of us went down for breakfast. While we were eating, the ill member heard noises in his room while he was in the bathroom. Thinking it was his wife, he opened the door to discover it was an employee going through his camera bag.
Overall I would say this is probably the worst place any one in our party has ever stayed. I don't make this statement lightly considering three out of the four of us have truly traveled around the world on 5 or 6 occasions.
- Official Description (provided by the hotel):
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- Also Known As:
- La Cabana Machupicchu Hotel Aguas Calientes