We stayed at the Inkaterra Machu Picchu Pueblo Hotel for one night while visiting Machu Picchu. The location, at the edge of town, is just lovely, and very quiet (other than hearing the train as it comes through, but that didn't bother us). Our room was very large, with a wood burning fireplace (and the wood to burn in it!), chairs to relax in, and some complimentary Pisco and glasses to sip while relaxing. There were 2 double beds in the room (and we generally prefer one King or Queen, so my husband can keep me warm) which were very comfy. There was also a loft with another bed and chair in it, which would be perfect for a family traveling with children, or a group of 3 people (each could have their own bed). The floor is a tile floor, which I found a bit cold on the feet. Because the room is large, is was also somewhat cold. I didn't want to use the fireplace because the room already had somewhat of a smoky oder to it, and it seemed a bit inconsistent for an eco lodge. There was a space heater provided, which we made use of, but it was really underpowered for the size of the space. Fortunately the bedding was nice and warm, so we were comfortable and slept well, which is really what counts.
When we arrived, we were offered a welcome Pisco Sour; however, we went straight to Machu Picchu, so they were kind enough to let us have our Pisco Sour when we returned. It was served with home made potato ships (which we turned down at first, but when the bartender saw we didn't have them he personally brought them over, and what were we going to do?!). Turns out those home made chips were fantastic...they may have been plantain chips, but whatever, do not turn them down!
The hotel provided dinner, which was excellent. The menu was varied, and there was something for everyone on it (there were at least 10 entree choices). You had your choice of starter, entree and deserts. The serving sizes were plentiful, the quality of the food excellent, and the wine was delicious (I think the wine was extra). Also included was a bountiful breakfast buffet, and you were able to order hot items like quinoa pancakes (Out of this world, and I don't care much for pancakes!), waffles, eggs done to order, omelets, etc. The buffet included various types of breads, rolls, fruit, cereal, yogurt, bacon, sausage, sliced meats and cheeses; it was really good, and neither of us went hungry.
I did see some comments about how the rooms are spread out, which is true, but we did not find this to be a problem (even after leaving our knees at Machu Picchu). They group rooms together in 3's and 4's, which made for a reasonable amount of space between rooms, and therefore it was nice and quiet.
On our second day we went back to Machu Picchu to climb Montana Machu Picchu. Unfortunately we were coming back after check out time, so we checked out before we left. Inkaterra made it simple to keep our luggage, and promised to get it back to the train station in time for the train. We went back to Inkaterra to hang out at around 1 or 2 pm (our train was not until 5). Given that Inkaterra was by far the most expensive place we stayed on our trip (~$500 night), it would have been nice if we could have had a late checkout so we could shower before our train ride back to Urubamba. Instead we had to hang out in our dusty sweaty clothes throughout the day and until we reached our next hotel. They were very nice about letting us hang out, and we took the orchid tour and had some coffee while we whiled away the afternoon.
So net-net, we really loved the Inkaterra, and would recommend it, but found it pricey and would have loved some flexibility with our checkout. As my husband said, we really liked it, but we paid a lot for it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.