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“Quiet, like being in the jungle” 4 of 5 stars
Review of Inkaterra Machu Picchu Pueblo Hotel

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Inkaterra Machu Picchu Pueblo Hotel
3.5 of 5 Hotel   |   Railroad Km 110, Aguas Calientes, Peru   |  
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Ranked #2 of 20 Hotels in Aguas Calientes
Midlothian, Virginia
Top Contributor
156 reviews 156 reviews
40 hotel reviews
Reviews in 62 cities Reviews in 62 cities
62 helpful votes 62 helpful votes
“Quiet, like being in the jungle”
4 of 5 stars Reviewed April 8, 2013

While I thought I couldn't climb any more stairs having just come back from Macchu Pichu I went up some more to get to this oasis. Beautiful
setting. Nice room with 2 double beds which I had requested. Nice sitting area. No shower curtain, though the shower is quite big. Also had no hot water. When I mentioned this when I checked out I was asked if I had reported it. No, I said, I was already in the shower, getting ready to meet a tour and didn't know when someone would fix it. Their reply was "Well, sometimes that happens." Not for a $500+ room.
Also, the toilet area does not have a floor to ceiling door.
Even with all this I gather this is the nicest place to stay in Aquas Calientes. Note that the food at the restaurant was fabulous.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,496 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
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Tewkesbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 6, 2013 via mobile

The hotel is extremely close to the train station and the buses to Machu Picchu and yet it is a tranquil position set in its own forest grounds. The room had a slightly damp feel about it and was not well lit but was comfortably furnished. The dinner which was included with the room was excellent, and the buffet breakfast was good. It would have been interesting to go on some of their escorted tours of the grounds if we had stayed there longer.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2013

Cold shower and the girl at the front desk replied it happens sometimes. Not for a highly rated expensive hotel and spa. The chairs were a bit worn and there were dead flies on the window ledge. Nice dining room and nice grounds for the hotel. Just a bit over priced

Room Tip: The room was nice. The grounds were lovely. Excellent dining room. The sitting chairs in the room we...
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  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 4, 2013

This hotel is an oasis in an anotherwise awful town of Aguas Callientes. It has lovely public spaces and the food in the restaurant is delicious. They offer bird watching and sunrise trips which are included in your room rates.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haverford, Pennsylvania
Top Contributor
538 reviews 538 reviews
106 hotel reviews
Reviews in 137 cities Reviews in 137 cities
370 helpful votes 370 helpful votes
5 of 5 stars Reviewed April 4, 2013

The Inkaterra Machu Picchu is a little oasis in hustling and bustling Aguas Calientes. The compound consists of a number of smaller buildings set in lush grounds along the Urubamba River.
The minute you step into the front lobby and check-in you know you a welcomed guest. You are greeted with a cold towel to wipe your hands and face and a warm smile. After a quick check-in we were escorted to our lovely room - room #4.
It was a small cottage that overlooked the grounds. We had a super balcony with a nice view of the paths below. The room was decorated in a warm and inviting Peruvian style and was big enough for my daughter and I to have plenty of room.
I have to admit I wish we had more time to spend at this hotel. We were here only one night. There was a spa, a great gift shop, a pool and a center that gives nature tours of the property.
There was just too much to do for one night.
Agua Calientas is a bit of a busy town, even one would say a tourist trap. Inkaterra is walkable to all of that, but seems like another world. It is a hotel that seems to marry nature with luxury living.
We had both our dinner and our breakfast at the hotel and each meal was super. I loved the bar and lounge, so cozy with a roaring fire and candles everywhere. Somehow the guests all seem to have a common connection just having spent the day in Machu Picchu and everyone seems to be old friends and talk about their trip and their day at the bar.
I really enjoyed my night here. If I do this trip again, I probably would spend at least two nights here so I could enjoy the hotel and the grounds just a bit longer!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 30, 2013

Streams with cascading waterfalls throughout this Rainforest jungle location give you the feeling your at a Spiritial retreat. The Staff and Service are amazing. On arrival we were greeted with warm hand towels and juice. Our room was spacious with a fireplace. Comfortable bed, complimentary camera case gifts. The Restaurant staff was very spontaneous. The buffet breakfast had a wide variety to choice from. Dinner was exceptional. The sound and views of the river while dining are awesome. The location is only 5 minute stroll into town. Unfortunately didn’t get time to do any excursions.

Room Tip: deluxe suite 18
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2013

This was one of the best hotels I have ever visited. Each room is its own small home. After having partaken in the Inca Trail, this was a welcome relaxing stay. The food was great, and dinner and breakfast were included with our reservation. The staff was extremely accommodating and gave us an orientation on the layout of the hotel and the facilities. We had many problems with hotels and services in Peru, but our time at Inkaterra was so easy and calming. I wholeheartedly recommend it.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inkaterra Machu Picchu Pueblo Hotel

Address: Railroad Km 110, Aguas Calientes, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites
Hotel Style:
#1 Family Hotel in Aguas Calientes
#2 Romantic Hotel in Aguas Calientes
#2 Spa Hotel in Aguas Calientes
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Inkaterra Machu Picchu Pueblo Hotel 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
This enchanting Andean village hotel is located within 12.3 acres of pristine cloud forest. The spectacular grounds are laced with paths that wind past waterfalls and trails, and organic gardens that wander through the misty forest. A place to relax, while exploring nature and encountering the wonders of the Incan civilization, experiencing authentic travel. Our suites are part of Relais & Châteaux. ... more   less 
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Also Known As:
Inkaterra Hotel Machu Picchu
Machu Picchu Pueblo Hotel
Machu Picchu Inkaterra Hotel
Pueblo Hotel Machu Picchu

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