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“Good for the area” 3 of 5 stars
Review of Oakwood Park Hotel

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Oakwood Park Hotel
3.5 of 5 Hotel   |   Lekki Expressway | Chevron Drive, Lagos, Nigeria   |  
Hotel amenities
Ranked #29 of 71 hotels in Lagos
Rio de Janeiro, RJ
Top Contributor
172 reviews 172 reviews
41 hotel reviews
Reviews in 50 cities Reviews in 50 cities
84 helpful votes 84 helpful votes
“Good for the area”
3 of 5 stars Reviewed May 20, 2013

First of all, when reading this you have to keep in mind that offer is very limited in Nigeria and quality is not up to any standard I had been exposed to before. However, given the limitations, this hotel can be considered good.
It is normally clean even though you can easily notice stains both on the walls and on the carpet. Staff is predominantly polite and helpful. Restaurant provides reasonable food with limited variety.
Room are not spacious and AC really needs improvement. Internet access is intermitent and power outages occur 5 times in 2 days.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Island of Malta, Malta
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 28, 2013

First time I have stayed at a Protea managed hotel. Overall very acceptable for the area. In Nigeria you have to forget the rackrate comparison against the star rating because all hotels charge a fortune due to the lack of quality available bedspace and the running costs are so high within the rest of Africa. You can only really assess on the time you spend at the place, the advertised services and the quality of the service provided. Remember price is not part of this review. The pool and bar/restaurant area is definitely the hotel's biggest thumbs up. It's a shame the clientele prefer to take room service virtually every time. The protea's chain management decision to remove room service charge is very detrimental to the ambience of the restaurant and also the shoe leather the staff must go through constantly trying to deliver to rooms. Also must be very trying on the chef to budget effectively both trying to maintain a full service restaurant where nobody eats and staff accordingly for 80% room service.....Anyway on with the review.
Rooms were pleasant except for the 1990's era television sets. Channels on offer were good. Room staff and laundry were also very good. Security gates at front need some TLC and the guards could be a tad more "smart and effective" when cars and guests arrive. Lip service is sometimes paid to vehicle checks I have noticed. Change given at bar is the age old problem unfortunately "no change sir" the usual response.
The Hotel management and front desk staff really are receptive to comments and try to rectify any issues immeadiately when notified. Which in closing is all you can really ask for in Lagos.
P.S Internet wi-fi is very iffy so do not expect lightning fast internet outside of bar area.

Room Tip: At weekends do not get a room adjacent to the pool area. They sometimes hold night vigils at the chu...
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH-Oakwood, Manager at Oakwood Park Hotel, responded to this review, July 5, 2013
Thank you for your honest review and please be assured we are doing our utmost to resolve all issues raised.

Safe Travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 8, 2013

The Protea Hotel in Lekki serves mainly Oil and Gas workers. This hotel has seen better times which is evident from the shabby carpets but it does appear to be looking at improving the standard
The manager listens to issues and addresses them instantly - generally the hotel is well run and clean.
Staff are friendly and helpful.
Rooms are well fitted out with comfortable beds and bedding which is rare in the corner of the world.
Meals are buffet. The buffet caters mainly for Nigerian foods but alternatives can be found on the a la carte menu. Food is generally of a good standard but the menu does not change much from day to day.
The cost to stay at the hotel is high - as are all hotels in Lagos. Not the kind of place to have a party if you have a budget. This hotel is better than most you will encounter in Lagos and possibly the best in the Lekki area

Room Tip: If you chose this hotel avoid the rooms near the generating sets as this will impact your sleep qual...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH-Oakwood, General Manager at Oakwood Park Hotel, responded to this review, April 13, 2013
Thank you for your informative and constructive comments. We do value feedback and will concentrate to improve on the areas you have mentioned. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 4, 2013

Stayed for just the one night, Rooms were comfortable but in need of some minor repairs, Staff were helpful and accommodating Meals were all buffett style with a reasonable selection, but
la' carte chooses would have been nice. At breakfast omelets or fried eggs were available to order. my only quibble about the Resturant was the chair seats being narrow and thus making them uncomfortable.
Cleanliness was good and the bar area was clean and comfortable.The reception , bar and restaurant theme is one of a huge library and very interesting.
There were some nice touches such as the small bottle of complimentary wine and water.
All in all very good

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2013

This was my first trip Lagos and what a great hotel! The staff are so helpful and friendly and always attentive. I have never really enjoyed such service anywhere else in the world. From the door staff to the receptionists and the mangers to the waiters everyone had a smile and a welcoming word. This level of customer service is credit to the team and the company.

Room Tip: my trip was December 2011 but I am updating my trip adviser page. I am going back so will update ag...
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH-Oakwood, General Manager at Oakwood Park Hotel, responded to this review, April 13, 2013
Thank you very much for your comment and kind words and we look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos Nigeria
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed July 26, 2012

We had a send forth party for some of m y colleagues here and we had a great time. The cocktails were lovely, the ambience pleasant. They even went ahead to make deductions on our bill. The service was exceptional, food was a lovely variety- buffet. I recommend for individulas, couples and group outings.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 24, 2009

Spent 2 nights here in April - It was first time in Nigeria and so I had some trepidation but have to say Oakwood Protea was absolutely first class! Ok, it's not like a European 5* hotel but everything was clean, the staff were super friendly and helpful, and the manager was in the bar in the evening chatting to guests to make sure they were happy.
Not a great location for centre of Lagos but otherwise totally reccomended.

  • Stayed April 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Oakwood Park Hotel

Address: Lekki Expressway | Chevron Drive, Lagos, Nigeria
Location: Nigeria > Lagos State > Lagos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 71 hotels in Lagos
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Oakwood Park Hotel 3.5*
Official Description (provided by the hotel):
Oakwood Park Hotel - Simply Superior. The hotel is conveniently located on Lekki, next door to Chevron and no more than a 15-minute drive from the commercial centre of Victoria Island, Lagos. The hotel is specifically designed to cater for the training, conference and corporate markets. Delegates will enjoy top quality accommodation and fine dining, as well as state-of-the-art training and conference room facilities. No detail has been overlooked to ensure the comfort and well-being of GUESTS and our total commitment to GUEST care and security is assured at all times. Facilities at Oakwood Park Park include 24-hour reception, laundry service, digital safes and a fitness centre. One can also wine and dine in the Woodlands Restaurant or have a drink at the Cocktail Bar or Pool Terrace. ... more   less 
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